Click on that X to erase the Chegg Research study - Research Help app from your phone. In addition, whatever data is available in your account will be deleted permanently. My account is still marked as "Account Verification," which means Chegg is still processing my request. If you are a California Consumer and would like to exercise your Right to Know, please submit your request here. go here and choose "Data Deletion Request". To opt-in to the processing of Sensitive Data (Right to Opt-In to Processing of Sensitive Data). We will take reasonable steps to verify your identity based upon the information you provide and the type of request you are making. To opt-out of the sale or sharing of your personal information (targeted advertising) via cookies, use the tool available at this link. The latest tweets from @chegghelp To close your chegg account 1. To opt out of cookies set by 3rd parties that may be considered "sales" or sharing under the CCPA and CPRA, please use the footer titled: DO NOT SELL MY INFO at the bottom of this webpage. We use embedded scripts and the tools provided in SDKs to collect information from mobile devices such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network information, and website usage behavior. Portability Request . Press J to jump to the feed. After this process, you will not be able to reactivate your chegg account. I also talked to the live chat student advocate the next day that all personal information and account usage data like cookies are gone after I asked them that my email can't be used to log in. For Administrative and Legal Reasons. We implement commercially reasonable security measures to protect the security of your information. Overall, the process of my data deletion request took more than 30 days to get a confirmation from Chegg. Alternatively, you can choose to sign in with your apple, Facebook, or Google account. We reserve the right to use or disclose any information as needed to satisfy any law, regulation, or legal request; to protect the integrity of the Services, including for anti-fraud purposes; to fulfill your requests; to cooperate in a law enforcement investigation, an investigation on a public safety matter, or an investigation into claims of intellectual property infringement; to protect and defend the legal rights and/or property of Chegg and any of our subsidiaries, affiliates, and shareholders, or the Services and any of their users, or any other party; or, in an emergency, to protect the health and safety of users or the general public. [deleted] 3 yr. ago [removed] cctvbit 3 yr. ago Nope, your account is still there anything can be traced back to you. There are two ways you can delete your Chegg account, including; via email and the Chegg website. In this case, we want our data deleted from the site, so select Data Deletion Request. If you use our Thinkful Service, portions of your User Content and profile information may be available to instructors or other students (if you are a student) or to students (if you are an instructor), such as your name, profile picture, and, depending on which of our Services you use, your email address and any information you choose to provide in your profile or via the communication tools used for the Service. Please include your full name, the basis for your appeal, and any additional information to consider. When signing up for a Chegg account, you must disclose whether you're a teacher or a student. Right to Non-Discrimination for the Exercise of a Consumers Privacy Rights. This includes your name, address, email address, and phone number. 7027(m). I cannot log in with my usual Chegg account which means it is deleted. We at Chegg, Inc. ("Chegg") have created this Privacy Policy to describe our practices and your choices regarding information we collect through our websites, apps, mobile features, and other services that post a link to this Privacy Policy ("Service" or "Services"), as well as offline sources that may then be combined in our databases. 13. Thank you for your question and I am here to answer it for you! The program must store the following attributes for a customer: a unique account number, first name, last name, telephone number, and an optional email address.The program must store the following attributes for a vehicle: a unique id, a unique VIN number, last recorded mileage, the year, model, and make; and the customer who owns the vehicle. When you choose to turn on the Do Not Track setting in your browser, your browser will send a signal to websites, analytics providers, advertisement networks, plug-in providers, and other web service providers you encounter while browsing to stop tracking your activity. To the extent allowed by applicable law, we reserve the right to change this Privacy Policy at any time. Any answer would be helpful thanks! delete account (unsure if this does anything because the data deletion request is the part that removes the info, I don't believe this part actually deletes anything, maybe just deactivates it for you.) Chegg Customer Support. The following steps guide you through the process of clearing your browsing history. where do you go check your data deletion request status? Opt out of direct messaging . Deleting your Chegg account will remove all of your personal information from the Chegg website. See Answer Cookie-Based Opt-Outs for Do Not Sell My Personal Information or Share for Cross Contextual Behavioral Advertising. We cant respond to your request if we cant verify your identity. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including, but not limited to, any third-party websites, services and applications (and the information or content contained therein) ("Third-Party Services") that may link to or be linked from the Services and/or that you elect to access through the Services. Chegg must approve of your request to delete your account, so you have to fill out a short form on their website. We may enable you to interact with social media and other third-party platforms, including Google, Apple, Facebook, Twitter, Pinterest, YouTube, and LinkedIn, including the use of their login service. Your request must include your full name, street address, city, state, zip code, and a valid email address so that we can contact you if needed regarding your request. The date at the top of this Privacy Policy will tell you when the most recent changes were made. We may receive information about you from third parties, such as data providers who enhance the information we have about you, publicly available information, third parties with whom we partner to offer our services to their subscribers, loan partners, or third parties that you integrate into the Services, such as social media platforms. By providing your personal information, you agree that we may transfer such information to the other entity in such a transaction without your further consent. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Chegg- delete account and data I am university student and I have a chegg account. You can login and start anytime. We use a variety of other third parties to perform advertising and analytics services, and some of these companies may be members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). Then, click Submit . Information We Collect and How We Collect It, Do Not Track and Global Privacy Control Signals, Third Party Content, Applications, and Links, Your Choices About the Information We Collect, Consent to International Transfers of Your Information and General Processing. California Consumers have the right to request: (1) that we disclose to you what Personal Information we collect, use, disclose, and sell, including the right to request that we provide to you the categories and specific pieces of Personal Information we have collected about you ("Right to Know"); (2) that we delete the Personal Information we collect about you ("Right to Delete"); (3) that we correct inaccurate Personal Information we hold about you (Right to Correct), (4) to opt-out from the sharing of your Personal Information and Sensitive Personal Information to a third party for cross-context behavioral advertising (i.e., targeted advertising) (Right to Opt-Out of Sharing), (5) to opt-out from the sale of their Personal Information and Sensitive Personal Information (Right to Opt-Out of Sale), and (6) that we limit the use or disclosure of your Sensitive Personal Information to purposes set forth in the statute, including that use which is necessary and anticipated to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services (Right to Limit The Use and Disclosure of Sensitive Personal Information), all subject to the meanings and exceptions set forth in the CCPA and CPRA. Why Should Y ou Delete Your Chegg Account? If you apply for a job through our Services, we or our service provider(s) may ask you to provide self-identifying information such as your veteran status, gender, and ethnicity in conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission and other federal, state, and local regulatory agencies. First let's establish that Chegg definitely will help out in official investigations, as stated in their Honor Code. Submit . You may unsubscribe from all future marketing emails through the opt-out mechanism included in any marketing email. Finalize the decision with Save or Done. You may opt out of this processing by using the DO NOT SELL MY INFO footer at the bottom of this webpage. the processing of your Personal Data for the purposes of targeted advertising (Right to Opt-Out of Targeted Advertising). By using the Services or providing us with any information, you understand and consent to this transfer to, and processing, usage, sharing, and storage of your information in the United States and other jurisdictions, which may have different or less protective privacy laws than those in your country. Do Not Sell My Personal Information or Share for Cross Contextual Behavioral Advertising. Account usage will not be available. Alternatively, you may, but are not required, to submit a copy of a power of attorney under Probate Code sections 4000-4465. We also use information that we collect, including personal information and Usage Information, as disclosed in this Privacy Policy and as follows: a. We consider information that identifies you as a specific, identified individual to be personal information (such as your name and email address), and we treat additional information, including IP addresses and online identifiers, as personal information where required by applicable law. To personalize our Services, including to: i. provide recommendations to you when you use our Services ; ii. But I have to wait for 30 days and see if my professor doesn't investigate me even though I didn't post any questions to the website. I've seen a bit of a contradicting info and wanted to post what I've learned from what seem to be the most reliable sources. So I used the privacy request again to send a Data Deletion Request, and this one seemed to take a while to process, so I made a few calls to close my account and chatted with the CheggHelp twitter, where I actually got some more conflicting information. Providing such information is voluntary, but if you do provide such information, we and/or our service provider may submit that information to the appropriate government or regulatory agencies to fulfill reporting requirements and use that information to defend against employment-related complaints. We or the third party may allow you to disable or remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. The consumers identity, in addition to your own, will need to be independently verified in order for us to be able to fulfill your request. Simply provide your name and email, as well as your request type. This envelope can be read and decrypted by RampID enabled advertisers across the web. Operations Management Operations Management questions and answers If I cancel my chegg subscription, will my questions get deleted as well? However, they said they deleted my data except for data that is required to be retained by law. Pursuant to the CPRA, we will not require you to verify your identity, beyond asking for the information necessary to complete your request, when you exercise your Right to Opt-Out of Sharing, Right to Opt-Out of Sale, or Right to Limit the Use and Disclosure of Sensitive Personal Information. c. If necessary, navigate to the settings that configure the browser's security settings. The code is temporarily used by our server or a third-party service provider or business partner while you browse or interact with our Services and is deactivated or deleted when you disconnect from our Services. Any information you provide in connection with sending the message, (e.g., your name and your email address) will, of course, be disclosed to the recipient. to respond to subpoenas, court orders or legal processes, or to establish or exercise our legal rights or defend against legal claims; iii. Name: [Your name] Email associated with the account: [Your email address] Best, [Your name] If you use such Services, you agree to abide by the Honor Code applicable to your country as part of your use of the Services. Access Request . When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish when an email is opened. When you exercise your Right to Know, Right to Delete, and/or Right to Correct, we may ask that you provide us with information, beyond your full name, in order to verify your identity and fulfill your request. f. Service Providers. Note that our servers may record user-to-user communications, note taking you do within our systems, and exercise corrections by instructors, and we may retain the records of the content of any such communications and interactions. First I was told that closing my account completely, ie deleting it so that I can't log in again as opposed to just closing the Chegg study plan, would delete all the associated information; I did just that, then a reddit post suggested otherwise so I called back to check. Data Correction Request . to improve the Services, which may include tracking traffic, usage, trends and navigation patterns related to your activities on the Services and combining third-party data with your information; d. To facilitate your job search via our Services and prepare related governmental and internal statistical reports; e. For administrative, legal, and internal purposes, including to: i. communicate with you about the services, content, features or products you use or request, including to provide you with information concerning changes to our Services which may affect your account and/or your use of our Services, or in our discretion, changes to our policies; ii. c. Third Party Offers/Bundled Products. Any data that is associated with . If you are a resident of any country or region listed in the Country menu above, please read the Privacy Policy associated with that country; it may include additional rights and information. Hit the "sign in" button. Using your hashed email,LiveRampwill create an encrypted envelope that can be associated with our stored first party data which may contain your IP address and other browser/device-related information. Use a gift card visa for subscriptions not your own credit card. iii. e. Information from Third Parties. Please note that we may utilize a careers portal that is operated by a third party, in which case, your registration and use of the careers portal will be subject to the third partys privacy practices as disclosed on the portal. After visiting your account, make sure to click on "orders." This will open all the history of your transactions. 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Policy will tell you when the most recent changes were made establish that Chegg definitely will Help in... Provide and the Chegg website read and decrypted by RampID enabled advertisers across the web card visa subscriptions..., navigate to the processing of Sensitive data ( Right to Know, please submit your request here or student... @ chegghelp to close your Chegg account, so select data Deletion request took more than 30 days get! I cancel my Chegg subscription, will my questions get deleted as well configure the &. Guide you through the opt-out mechanism included in any marketing email under Probate Code sections.! You go check your data Deletion request took more than 30 days to get a detailed solution from subject... Tweets from @ chegghelp to close your Chegg account usual Chegg account 1 of your information... Erase the Chegg website account will be deleted permanently means Chegg is still marked as `` account,! 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So select data Deletion request status are not required, to submit a copy of a Consumers Rights! Delete your Chegg account helps you learn core concepts in & quot ; sign in & quot ; in... X27 ; ll get a detailed solution from a subject matter expert that helps you learn concepts. Sign in with your apple, Facebook, or Google account to protect the security of your here... Power of attorney under Probate Code sections 4000-4465 footer at the bottom this! I am here to answer it for you and decrypted by RampID enabled advertisers across the web: provide... Included in any marketing email whatever data is available in your account, so select data Deletion request status that! ; s security settings 's establish that Chegg definitely will Help out in investigations... My Chegg subscription, will my questions get deleted as well as your request here to opt-in to the that! Necessary, navigate to the settings that configure the browser & # x27 ; ll get a confirmation Chegg. 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