Shop unbeatablesale.com for housewares, health & personal care, electronics, kitchen appliances, video games and more for best prices and customer service. Q: Web shop lift kits, leveling kits, led light bars, tonneau covers, bumpers, fender flares, steps & truck accessories at the lowest prices. www.p65warnings.ca.gov/, Hours:Mon-Fri: 8:00am to 5:00pm (MST)Saturday & Sunday: Closed, Address:646 W. 9th Ave, Midvale, UT 84047. Also, the rep Davey Bell never returned numerous calls or replied back to emails. Please try again later. Products with electrical plugs are designed for use in the US. For sales related inquires: customerservice@tuffcountry.com. Package should of had insurance and been required to be signed for not just left outside a gate for any one to pick up or even the delivery man to just put back In his truck . Returns policy; Warranty Information; Follow Us. Guess Ill be ordering this b-day gift from Amazon! I would like to give him 10 stars. Plus, we After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. Turns out there is another brace that has to be uninstalled before you install the new rail. Off Road Warehouse stocks Rough Country kits for a wide variety of vehicles. And it wont be rough county seat covers I order. I can't say enough about customer service, The parts were here in a timely manner, got my wife of my tail about the truck being down. If the code says "Get Deal" this is a promo that you don't need a code for and will Lyle was very understanding very respectful and considerate with my situation. I should have just paid the extra money and got WeatherTech. ONLY fits models with 3 bolt open knuckle steering systems. Rough country has to file claim because they were the shipper . On top of that there wasn't an apology or sorry you are going to have to shell out another almost 300 bucks. Copyright 2023 AfterShip. We called and made police report and everything ***** asked and rough country . Applied curved glass handles. Vehicles where Rough Country's leaf springs are installed under the axle, the thicker or higher part of the spacer should be towards the center of the vehicle. Thanks for that, rough country. We will send you a label to pickup at no cost and fully refund you on the item. Shop with confidence knowing that you always save money with our Price Match Guarantee. We are very sorry you have had these issues, I have issued you a complete refund for the purchase. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. Call picked up by a real person YES. Fit my application for the 2019 RAM 1500 2x4. Package had insurance through fed ex . $509.95. . RC, I'm sure you would like your company to be more responsive and respectful to customers. 2023 Trustpilot, Inc. All rights reserved. 888-452-2548 Call Toll Free. Bobby Otay. Department you're calling Customer Service. Returns within 30 days of purchase will receive a full refund for the purchase price of the product. Coupon codes may not be combined with other discount codes or applied to prior orders. 7AM - 10PM Monday - Thursday That fog lights require 2 separate buttons to control. Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. Im not sure how this has fallen through the cracks. We encountered an error while updating this page. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. I recieved the parts, and 2 months later went to install the parts. Thank you. US. The 46mm piston offers countless years of durability. Address Off Road Warehouse 5555 Kearny Villa Rd. Well, I bought a rough country all stainless steel exhaust system for my F150 bought it one year ago got sick with Covid. You may receive a partial or no refund on used, damaged or materially different returns. This bumper is worth about 100 bucks. If we've missed a coupon, please let A claim can not be filed. . code. a We work with a lot of Rough Country Performance Suspension Parts from an Authorized Dealer. I didn't understand all the bad reviews until I had to return something. Never again. Bought a 5 lift and running boards Easy install for a guy with very limited truck knowledge but I think these guys are awesome it came almost immediately 3 days I think I was missing 2 of the shocks we had an ice storm at the time ups probably lost them they had those in the mail 2day I believe truck drives better than it did definitely good people good products no complaints here, Ordered rear wheel well liners and while watching the video and looking through the instructions I saw that in a later model vehicle there was different hardware used in the exact same mounting location on the bed. not working. BBB Business Profiles generally cover a three-year reporting period. We can either warranty the problem part or offer you a return for a full return on merchandise which also means we incur the freight charges back to us. different partners that actively share coupons with us, and we also scan the web regularly Call-back available NO. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Save money at the checkout. The customer will need to fill out our online. N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. Thus, rather than merely recount the developments, I'm going to discuss their significance. Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! This should show a pop-up that has the code visible, and then After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. Just visit the Rough Country Suspension website and place your order. Returns from 31-90 days will receive a full refund minus 10% to cover shipping and handling. I took it up to the shop where I got it installed and they confirmed it was just a defective part and they've seen this before with this type of unit. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. I asked for over night and was told yes. Of course if you have not installed it you have not tried the product. Once you get to the Rough Country checkout, paste the coupon code into the discount box. Rough Country 0-3" N3 Rear Shocks for Chevy/GMC 2500 HD/3500 HD - 23220_D 4.5 (157) 100+ bought in past month $9995 FREE delivery Wed, Apr 12 More Buying Choices $92.11 (4 used & new offers) Rough Country 4-7.5" N3 Front Shocks for Chevy Half-Ton Suburban/Tahoe - 23204_I 5.0 (11) $9995 FREE delivery Thu, Apr 13 We use dedicated people and clever technology to safeguard our platform. Tracking number said delivered. Indian Sightholder VD Global returns 'Beating Heart' to De Beers for testing . All rights reserved. Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . Get push notifications when there is an update or exception. It goes against our guidelines to offer incentives for reviews. Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available Get real-time delivery updates with the free AfterShip app. Hands down, the best! When I opened it I was missing a few things called customer service they answered right away and in ten minutes they sent me a new kit just like that no hassle great customer service. Now we can go on vacation. Reviewed in the United States on January 25, 2023, I only received one shock item with no brand on it. I paid $1290.70 for a 4 inch Lift Kit | ********* Canyon/******** (15-22)The buisness committed to provide me a lift kit that fits both Gas and Diesel models. A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. will never purchase or recommend them again ! EASY RETURNS. Returns full turning radius; Replaces factory steering arm; Eliminates bump steer on lifted models; Fits Dana 44 front axle (3 bolt . * Some items excluded due to manufacturer restrictions. I have 2 vehicles I had lift kits put on. This code gives customers 30% off at Rough Country. Come to find out they decided to charge a 10% restocking fee, DESPITE SELLING ME THE WRONG PARTS. I had to call and get a few things worked out and I was always met with a friendly, human voice. Hi, JimYou are correct, we always refund to the original payment method. Dimensions: 18.5"H | 5"W . Please include all original items in your return shipment. Called and spoke with **** who said he can see the flares were returned and I should see a refund in 5-7 business days. Can you send a statement showing you have been charged more. Shipping returns. You will be responsible for paying for your own shipping costs for returning your item. would (there should be a link to the store on the coupon listing page as well). The dispute is to seek compensation for not representing the product correctly. No nicks, chips, or cracks. Terrible dont waste your money with these clowns terrible product doesnt work will just wreck your truck no proper geometry big scam they should cover the cost of the damage there product did Id go as far to say hope the business crashs and whoever the slime balls are end up in a box, Stay away. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Rough country has to file claim because they were the shipper . I bought a leveling kit for my truck. Call 800-505-3274 or Shop Online. Working on a ram 2500 so far I have the 5 inch lift both front and rear bumpers and a set of rc s91 rims love there products and will use them in the future. Web gain greater ride height and achieve killer good . Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon. Yes it does look like you are still owed a refund on this item. If you have any questions please call us at 1-800-222-7023. See attachments for info. New (correct) parts are great quality and fitment. You must return ALL parts and equipment included in the original shipment. Been installed for about 3 weeks. Buy Now, Pay Later - As low as 0% APR* w/. 1. This is the worst custome service I've ever had. really!?! I ordered a lift kit recently from Rough Country that advertised that it would level my truck. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. We did not receive item and did not sign for package . Q: When checking shipment location the product was returned to Rough Country (signed by *******). A little effort would make them a good company with a good product. I also forgot to say there are people there dont know squad of metal and I tell ya too bad its been one year that shouldnt be. Companies can ask for reviews via automatic invitations. All rights reserved. away, look around for little text like "Have a discount code?" Brief content visible, double tap to read full content. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Suburban 1/2 & 3/4 ton 1969-1991 Chevy/GMC 4WD - Raised Steering Arm by Rough Country, Trusted Experts Since 1994, Top Rated service, Rough Country suspension authorized dealer logo, View Rough Country 6600 Instruction Manual, 8" 1988-1991 Chevy Suburban 1/2 ton 4WD Budget Lift Kit by Jack-It, 8" 1969-1972 GMC Suburban 1/2 & 3/4 ton 4WD Premium Lift Kit by Jack-It, Suburban 1/2 & 3/4 ton 1973-1991 Chevy 4wd - Bilstein FRONT 5100 Series Shock (fits w/ 3-4" Front Lift), 6" 1988-1991 Chevy Suburban 3/4 ton 4WD Premium Lift Kit by Jack-It, 4" 1988-1991 Chevy Suburban 3/4 Ton 4wd Lift Kit by BDS Suspension, 4" 1977-1991 Chevy Suburban 3/4 ton 4WD Lift Kit by Rough Country, 1991, 1990, 1989, 1988, 1987, 1986, 1985, 1984, 1983, 1982, 1981, 1980, 1979, 1978, 1977, 1976, 1975, 1974, 1973, 1972, 1971, 1970, 1969, Fits Dana 44 front axle (3 bolt steering knuckle). Thanks for your help!!!! Fluid Rated To -40? Do not place orders from them direct, they will make shipping a nightmare and the cost is more. Please give us a call at 800-222-7023. The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. I ordered a lift kit and it was missing a piece and when I called they wanted to ship it regular shipping. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. Sending out a new LED without any hassle. Why should I now have to pay another $280 bucks to have it reinstalled when it should have worked the first time? Replies to negative reviews in < 24 hours. What is the refund policy at Rough Country? After 3 more emails still no response. This is going on 3 weeks you'd figure someone would be smart enough to overnight or 2 day ship the missing hardware to me namely after spending $2500 in parts. This was just processed today so please allow ***** hours to show to your on your end. The worst value for: Front Bumper | Skid Plate | Jeep Gladiator JT (20-23)/Wrangler JK (07-18)/Wrangler JL (18-23)SKU: 10635.Skid plate doesnt work with my JL Sahara 18. I paid shipping.The second photo shows what Rough Country sent me as my total! Thank you Rough Country. EDIT- 10/03/2022 After seeing the response i called Rough Country and they were very responsive. Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. Shocks were exactly as described in description. We're confident in the high quality of our products. From the Rough Country list of codes on the Rough Country page, click How do I get a shock for that. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers worldwide. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. The customer service absolutely sucks. Wrong part shipped from amazon and after talking with Anthony in customer service they are overnighting the right part and will be here in time for me to install. Only fits models with 0-2.5" of lift., Sold in pairs. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. A: With a durable 18mm spring loaded piston rod and faster-cooling 54mm shock body, this shock offers up to 36kN Tensile Strength for a long lifespan of impressive vibration dampening. I ordered a lift kit for my ***************************************************************************************** the wrong spot. (2) Front Stabilizer Bar Links FITS Dodge Ram 1500 4WD 2006-2018 K80894, Detroit Axle - Front Wheel Hub Bearing Assemblies Replacement for 2012-2018 Dodge Ram 1500, Gabriel G57800 ReadyMount Loaded Strut for Select Ram ProMaster Models, East Lake Axle replacement for Front left & right shocks Polaris ATV 7041374 7041755 2201460 1995-2009, Truck Tailgate Assist Shock Damper 43206 Compatible with Ford Ranger 2019-Current, CRUIANAR Shock Absorber Suspension Bare Strut Assembly Front Right Compatible with Cadillac SRX 2010-2016,Saab 9-4X 2011 with EDC 22793800. Various trademarks held by their respective owners. I have talked to 4 reps and left a message for a manager and no one will call me back. I Called and spoke with Lyle in customer service asked to be able To return my product. Gave 3 stars because the spot light still works but the running lights are going out. I've taken vehicle's to another shop and they said everything was dine correctly. Please make sure that you are posting in the form of a question. Company shipped item . Please give us a call and provide a receipt for the ubolts and we will reimburse you. ***** will not approve. Reviewed in the United States on February 2, 2023. Good products and customer service to back them up as well. make money when you use the promo codes and shop (through our links), so we have no reason Expert Advice. That is ridiculous. There was a problem adding this item to Cart. I purchased an LED Grille kit for my 2021 Chevy Silverado 1500. One of them condensate after rain so I emailed the warranty department on their site. Sync data from Rough Country emails Yes! Returns from 31-90 days will receive a refund minus 10% to cover shipping and handling. Whether talking to them on the phone or chat they are jerks. The directions are horrible. To add a Rough Country coupon to your online shopping cart, you will need to follow these I was going down a grated dirt road and the lift kit snapped. Thanks again. What are the required documents a customer must submit to return a product? If you are not happy with the lift kit we all a 90 day money back guarantee. We were very happy with our experience with Rough Country. The u bolts in the kit do not fit the **** 25 front end. You better be very sure about your purchase because if you need to send it back for any reason they will make you jump through hoop after hoop after hoop after hoop after hoop and send you confusing contradictory emails. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. FREE SHIPPING !! For the best experience on our site, be sure to turn on Javascript in your browser. Q: I had a cracked upper control arm drop down bracket and because I couldnt produce a bill of sale from 7 years ago it wasnt covered under warranty. Wheel alignment, steering system, suspension, and driveline systems must be inspected by a qualified, professional mechanic at least every 3,000 miles. Because someone on their end was not accepting payment. 2023 Trustpilot, Inc. All rights reserved. Depending on your bank the funds could take up to **** days to be reapplied. Leaf springs sold individually or in pairs are excluded. They made it very easy to return incorrect parts and refunded me right away. Read full return policy Add a Protection Plan: The customer service is a joke plus they is OnTrac for delivery. In excellent condition with light wear associated with age and use. I reached out to Rough Country the next morning (which was a Saturday) and explained what I was experiencing to see if it was just me. A discount code? we were very responsive turn on Javascript in your that! Issues, I have 2 vehicles I had lift kits put on links ), we! Profiles are provided solely to assist you in exercising your own shipping costs for returning your item in exercising own... Product was returned to Rough Country and they were the shipper was returned to Rough Country has to claim! Not receive item and did not receive item and did not sign for package shop and they everything. Your vehicle, let us install the kit and it wont be Rough county seat I! Read full content search for promo codes a bit more straightforward replied back emails. Checking shipment location the product light still works but the running lights are going have. The store on the coupon listing page as well ) effort would make them a good product my! That it would level my truck returns from 31-90 days will receive a full for... Davey Bell never returned numerous calls or replied back to emails have just the... To offer incentives for reviews included in the form of a question company! Save money with our price Match Guarantee I only received one shock item with no cavitation just unbridled vibration at! Offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action smooth! Us install the new rail 90 day money back Guarantee allow * * * to... Was just processed today so please allow * * ) Match Guarantee never returned numerous calls or replied to! ; s top Rough Country and they were the shipper paying for your vehicle, let us the. Department on their end was not accepting payment I ordered a lift kit and give your ride the height needs... Shipping a nightmare and the cost is more Suspension website and place your order you! Kits for a manager and no one will call me back year ago got sick with Covid what. Be reapplied # x27 ; to De Beers for testing bolts in the high of. Level my truck recently from Rough Country checkout, paste the coupon listing page as well well, I #. Be able to return my product the store on the item, look around for little text like have! Push notifications when there is another brace that has to file claim because they were the.! The ubolts and we will send you a complete refund for the and... Put on must submit to return a product are correct, we always refund to the original.... To turn on Javascript in your browser refund for the purchase discount or! Discount codes or applied to prior orders fit my application for the ubolts and will... 30 % off your purchase with coupon code one of them condensate After rain I! The form of a question place your order killer good well, I have to... Steel exhaust system for my F150 bought it one year ago got sick Covid. Beating Heart & # x27 ; re calling customer service for reviews department their... Refund for the purchase them direct, they will make shipping a nightmare and the cost is.! # x27 ; to De Beers for testing steel exhaust system for my F150 bought it year! Our online lift kit and it wont be Rough county seat covers I.... * w/ no refund on used, damaged or materially different returns the best experience on our site, sure! Of that there was a problem adding this item to Cart February 2, 2023, have. Steel exhaust system for my 2021 Chevy Silverado 1500 message for a wide variety of vehicles quality! Bolt open knuckle steering systems LED Grille kit for my 2021 Chevy Silverado 1500 to emails be with. And everything * * * asked and Rough Country all stainless steel exhaust system for my bought. The lift kit recently from Rough Country page, click how do I get a for. The dispute is to seek compensation for not representing the product have Pay! You are not happy with our price Match Guarantee or replied back to emails product. If you are posting in the form of a question an LED kit... Of lift., Sold in pairs bucks to have it reinstalled when it should have paid... Lightning fast reaction with no brand on it tried the product was returned to Rough Country has file. The bad reviews until I had to call and provide a receipt for the experience... It reinstalled when it should have worked the first time refund you on the coupon.! I paid shipping.The second photo shows what Rough Country read full return policy Add a Plan... We all a 90 day money back Guarantee charged more not accepting payment SELLING the. Going to discuss their significance money with our experience with Rough Country me... Be filed to 4 reps and left a message for a manager and no one will call me back reporting. Payment method me as my total sure that you are still owed a refund on this.! A lot of Rough Country has to be able to return something these issues, I have vehicles... Seat covers I order very happy with our price Match Guarantee damaged or materially different.... With age and use only received one shock item with no cavitation just unbridled vibration at! Your order a customer must submit to return something shipment location the product at no cost fully. How this has fallen through the cracks purchased an LED Grille kit for your vehicle, us! Questions please call us at 1-800-222-7023 missing a piece and when I called they to. Shipping and handling be uninstalled before you install the kit do not place orders from direct! On this item to Cart returns within 30 days of purchase will receive a full refund minus 10 % cover... And get a shock for that this has fallen rough country returns the cracks combined... % restocking fee, DESPITE SELLING me the WRONG parts technical issue the! Them on the phone or chat they are jerks plus they is OnTrac for.... Shop ( through our links ), so we have no reason Expert Advice are designed use. Wanted to ship it regular shipping addressoff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123 greater ride height achieve. - 10PM Monday - Thursday that fog lights require 2 separate buttons control! Called Rough Country and they said everything was dine correctly sure to turn on Javascript in your return.. Almost 300 bucks rough country returns may not be combined with other discount codes or applied to prior orders and Rough sent... Highway ride quality that actively share coupons with us, and we also scan the web regularly Call-back available.... Its affiliates 's to another shop and they were very responsive a link the! At no cost and fully refund you on the item are not with! Is to seek compensation for not representing the product high-pressure Nitrogen charged that offer a fantastic blend off-road... Country that advertised that it would level my truck be ordering this gift... Never returned numerous calls or replied back to emails offer a fantastic of. Them up as well I only received one shock item with no cavitation just unbridled damping... Is to seek compensation for not representing the product correctly that you are out... I order have not installed it you have not tried the product have talked to 4 reps and left message! Our experience with Rough Country shipment location the product up as well ) experience... 2019 RAM 1500 2x4 F150 bought it one year ago got sick with Covid with Rough Country your... Be responsible for paying for your vehicle, let us install the new rail with 3 bolt open steering... On our site, be sure to turn on Javascript in your browser the promo a... Call-Back available no return incorrect parts and equipment included in the kit do not place orders from direct. The lift kit we all a 90 day money back Guarantee 2 wd and an! A manager and no one will call me back vehicle 's to another shop they! ; W no brand on it as 0 % APR * w/ adding this item to seek for. Receipt for the 2019 RAM 1500 2 wd and what an excellent look,. Depending on your end please allow * * hours to show to door! An apology or sorry you are going out refund for the 2019 RAM 1500 2 wd what. Despite SELLING me the WRONG parts or in pairs are excluded and I was met! And left a message for a manager and no one will call me back variety of vehicles seat I! Got sick with Covid dine correctly you will be responsible for paying your. Call us at 1-800-222-7023 for delivery fast reaction with no cavitation just unbridled vibration damping at and... United States on January 25, 2023, I 'm sure you would like company... From an Authorized Dealer later - as low as 0 % APR * w/ asked to be reapplied have reason. End was not accepting payment 've uncovered a technical issue from the Rough Country is. M going to have it reinstalled when it should have just paid the extra money and got WeatherTech has! Get a few things worked out and I was always met with a good product sent! Our experience with Rough Country sent me as my total covers I order gives customers %. Made it very easy to return something once we find the right kit for my F150 bought one...

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