If you or someone you love has been the recipient of either a bacon-themed gift from Man Crates, or a headlamp for spying on the neighbors, then this is the Design Toscano niche for you (as is this boomer dad gift guide). Prior merchandize was good, thus 2 start vs. one. This is a multi-location business. FREE delivery Apr 24 - 27 . Don't buy this garbage. I will probably order from them again. I really love this place, I highly recommend shopping here! There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. I do a lot of online ordering, but will NEVER shop this site again :(. Information provided by various external sources. Tried to charge me for shipping and tax on items that were cancelled You will also be notified of any Design Toscano coupons or sales available right away. # 3 I send it back and have them repaint it. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. 15 gorgeous backdrops for your next Zoom call. Love, love, love their items especially the dragons! Picture is through an upstairs window. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. It looks great in my flower garden. 3. The sword is made from tempered carbon steel for swashbuckling authenticity. I will probably order from them again. You can purchase this Viking longship model for $90 (discounted from $100). Terrible business! Its both a trip, and a worldly voyage; who needs to go to Paris, France, when you can put your feet up on the D-Tosc Arc de Triomphe and watch Love Is Blind? This chess table measures 20 sq. The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! Amazon Business Everything For Your Business: Amazon Fresh . It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. Tip for consumers:You can also order Toscano on Amazon. do you accept paypal payment? You need to do your homework and call customer service before shopping from any online sight. It's as if the material expanded and made the statue split. But just be aware, you might be waiting by your porch for a while. Tip for consumers:You can also order Toscano on Amazon. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. Please take the advice and dont order from this company you will only be disappointed! I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Finally I got their return documentation, but they pointed out that they would not refund initial shipment cost. Wish I read before ordering. When I got to the bottom of the box for the mount it was cracked in multiple places. One of the items is huge and heavy, and the face of the woman on the item is hideous. Those marked with the freight symbol cannot be delivered internationally. Unfortunately, we did not come across any information on where their statues are made. All these reviews are spot on the negative ones. Well I researched my table and will not be buying it from design or anywhere else. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. Facet filters Shop By: STAR RATING PRODUCT TYPE THEME STYLE ANIMAL PRICE Sort By Roland the Gargoyle Gutter Guardian Downspout Statue Design Toscano walked so the hot 12-foot-tall Home Depot skeleton could run: You see, Design Toscano expands your cultural collateral. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. $226.86 $ 226. Cs was supposed to get back to me but never did. BUYER BEWARE!Jay HighlandBayfield, CO. Terrible business! Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. But let me pump the brakes, in case youre new to Design Toscano. Option 1 was replace it at a deeply discounted price. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Only 10 left in stock - order soon. As a matter of policy, BBB does not endorse any product, service or business. Used for indoor use. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. Whether you're looking to furnish your home or create the perfect outdoor space, Design Toscano has got you covered! Products that go with this End tables, lamps, coffee tables and more . Overview. Horrible company. I live in Florida and placed it outside in a screened in porch. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. I have noticed a change in the types of items being sold on the site. It said t would be shipped 5-7 days . Will always return to them for my decorating needs! The owners should be ashamed of themselves! I based this reviews on one purchase only but will definitely reorder again from this company. $65.90 $ 65. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. After 25 years of association with this company, no more. Not happy. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. Once your order ships, Design Toscano will send a confirmation email with a tracking number. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Not happy. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 32 in. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. For therein lies the key of the D-Tosc fascination: You have to see it to believe it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Girl with birds statue. One came right away and I was charged $30.64 which included the shipping charge for BOTH. x 26 H inches, weighs 19 lbs, and is available for $200 (from $300). I tried to order a gift for my daughter and ship it to her house. Design Toscano offers specialty home and garden dcor, fountains, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Weve excused companies within the past year because of COVID-19. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. I based this reviews on one purchase only but will definitely reorder again from this company. Be aware. the glass parts do not sit well in the brass parts. This heirloom table injects some play into your living room. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. Both have peeling paint after less than a year. Do not be deceived by the pretty pictures. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I was shopping their products when I came across this negative review page. This piece is amazing. This Design Toscano review has found out that signing up for the brands mailing list gives customers 10% off. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. Sent me a crumpled in several pieces plaque. This option will reset the home page of this site. Measuring 22 dia. Was told I should know how to order. Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. Design Toscano Reviews: What Do Customers Think? The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. Get Is Design Toscano Going Out of Business. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. With a trusted carrier that offers a tracking option (recommended), send your package to. I don't have the match and we're going half a year! 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! Claim your profile to access Trustpilots free business tools and connect with customers. perfect for backyard display, or as a cabin living room companion Everyone is "working" from home and there is only one supervisor. Archived post. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. I usually am very pleased with my once--a-year Toscano order. In Stock. Its currently sold out, but expected to be back soon. Before the Home Depot skeleton came the Bigfoots, grim reapers, and horny Greek sculptures of Design Toscano. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. The bird bath was excellent quality and profoundly beautiful. The owners should be ashamed. The 103 people that rated this sculpture as 5/5 stars are awestruck by its beauty. The only complaint I have with Toscana is that they did not send me a tracking number on my order. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. I ordered an unusual statue of the Blessed Mother. # 2 send me the paint colors so I can have the paint matched. I received an alligator statue from this company last Christmas. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] I got a bird bath with 3 cherubs. I just love it. Customer Reviews are not used in the calculation of BBB Rating. Discover coupon, promo and discount codes. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) Quality 7. They refused to refund. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. I have spent thousands of pounds on their items and they adorn most of my home. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. 01/29/2021. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. In a business update, the company stated: "For the third quarter of fiscal 2022 (ended November 26, 2022), the Company expects to . I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. Design Toscano Going Out Of Business Pdf This is likewise one of the factors by obtaining the soft documents of this design toscano going out of business pdf by online. Sealing the paint is the customers responsibility! Shipping 8. Find contact's direct phone number, email address, work history, and more. A couple of issues but everything sorted out. Design Toscano is also distributed to the United Kingdom through licensed distributors and sold through many retailers who have the full range of Design Toscano products available in the United Kingdom. Also there are daily deals, sales and offers with coupon codes. I found what I thought would be a great Buddha statue for my garden. Makes me wonder how a company can stay in business run the way they are. Buy Now. Well help you figure out if their offerings are right for your home or garden. GET EXCLUSIVE SALES & COUPONS! To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. 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