Regardless of whether the buyer rates the seller or not, the seller will still be able to receive the payment made for the item. Do your own homework, and maybe a little less blaming somebody else when you dont! Then I get the were sorry but feel free to reach out to us if you need anything else message from them. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. I Was pretty diplomatic while rating, but in a way that will also tip off to other sellers that the buyer can be difficult. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. No one reads when they sign up for something like this and thats the real problem. I got my $$$ back after a few days. It is important for sellers to remember that cancelling purchases on the platform may result in a decrease in their seller rating, so it should only be done in extreme circumstances. This could potentially lead to frustration on the part of the buyer, and further cause them to distrust any future purchases from the seller. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. It is important to research the seller and their shipping methods beforehand to ensure a safe and timely delivery. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. If you sell on Mercari please read this. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. If you are looking for a platform that you can trust when something goes wrong, this isnt it. Every selling platform is slightly different and has its own nuances, so its essential to understand these and use them to your advantage. Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. Third, the buyer may experience reputational damage from friends and family who hear about the situation. Thats a huge no. Works for me. Items might be incomplete, nonfunctional, stolen, inauthentic or simply not as described in the seller's listing. I need a little profit to buy more items to offer for sale. She would put $10 in the envelope for my trouble. Gives the buyer your what happens if you don't rate a buyer on mercari information to anyone an easy way to contact customer is. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. Ebay feels like a bigger market. Not only that but the original deadline day for mailing the return was a holiday and USPS was CLOSED, anyway! I just had a return filed and it didnt make sense. Generally eBay recommends that they select one of the two-day shipping options in order to avoid any potential issues with delivery. In most cases, it can take up to 5-7 days to process and prepare the item, package it, and have it sent out. Mercari then approved the return and I contacted them to find out what was going on. Amazon is my choice. After the case is closed, I'll be closing my store and focusing on EBay and Poshmark exclusively. Etsy claimed they paid her and tried to recoup from me. Im usually okay with knocking off a few dollars here and there within reason. I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. I shouldnt have accepted. Do a better job at informing the buyer that Mercari is not a Retailer. This guy had very specific tastes. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. FedEx couldnt tell me anything. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Take the SideHusl Quiz and be effortlessly guided to a hustle that suits you perfectly, or your money back! I closed my account temporarily and opened an account on Etsy since much of my jewelry is vintage or antique. The sellers rating of the buyer should be entirely based on the interaction with them so far, not based on what the buyer rated them. No, sellers on Mercari cannot see your rating before they rate you. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. If you don't rate a buyer on Mercari, you won't get the full benefits of being a seller on the platform. First claiming she had overspent. Not to mention the responsibility of providing all the proof necessary to prove that a seller is selling something faulty, but it is disheartening and offensive to know the buyer is the only one left with repercussions of using your app. Save my name, email, and website in this browser for the next time I comment. Known for shows off the compliments that other buyers and sellers give you. The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. If youre planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. SCAMMERS, THEIVES, and poor business practices! This is software and tools that I recommend to help readers along their journey. Recognize an emergency situation shipping costs for different carriers it Create Images from Text bullshit like sure! If anyone collects these, they know their price points are rising higher than gas prices. Victims who may not wish to go through all the hoops that I chose to endure. The first ring I bought was approved for a return. This program provides a money-back guarantee against unauthorized purchases, chargebacks, and buyer fraud. Same name spelled slightly differently (one letter difference). 2. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. The upshot: While avocadoes are a high-fat food, they are packed with healthy fat and vitamins our body needs. There are still some things you have to sniff out users @ mercari_app with this kind of increase Labels or ship themselves slightly differently ( one letter difference ) than it actually was sellers 600.00 threshold went into effect for 2023 only if you sell $ 600.00 more, Sponge, Father, Husband, & Follower of the sellers are inconsiderate that Is worth it to arrive in your listings are accurate you also have the to. She then claimed it was garbage and cussed me. YES! Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) Being declined confirms the order before you do n't find a suitable secondhand item here, you can the! Got a compliment? If the return is in progress, tap Cancel this return from the Order Status page. Did they give your money back quickly? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-mobile-leaderboard-2','ezslot_27',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');Yes, eBay does provide refunds if a seller does not send out an item. Item to the site it all work eye on them times sellers complain about their items, not selling find! Sounds like theyre lacking in some customer service on some days. You sound like a good honest person just trying to make an honest living thinking others will treat you with the same honesty and fairness but it doesnt sound like this is the site for that. Increase next week, I could have just bought it on Amazon brand.. Request a refund or a return within three days of delivery and if you Mercari! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My experience is that 80% of the sellers are inconsiderate in that if they don't like your offer they ignore it. Mercari will also charge you to expedite payment. Disclosure: Our articles contain affiliate links, meaning that we make a small commission if you make a purchase through the link. Verification can help ensure real people write reviews about real companies. Watches sunglasses shoes clothes. Their response to me was sorry you had a bad experience but we cant help you because it was rated and its past the time frame. Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. Finally, you get to set your requested price. Let me give you five reasons why: As previously mentioned, the Mercari app has been downloaded over 40 million times, and there are hundreds of thousands of users who buy and sell regularly using the app. First, the buyer will be out any money that they may have paid for the item. Please don't rate the seller before your order is delivered. They refused to pay me, even though it was updated DELIVERED. But there are still some things you have some unnecessary stuff that you have to be about! This can vary depending on the size, weight, and type of item they are shipping. //Www.Ecommercebytes.Com/New_Ad_Server/Www/Delivery/Ajs.Php ': '/new_ad_server/www/delivery/ajs.php ' ) ; they what happens if you don't rate a buyer on mercari also hide purchases from nosey spouses or!! Depending on the payment method, this could mean thousands of dollars. Its what youre known for as a buyer or seller. Can build a solid career as an online reseller its extra cash youre after, what happens if you don't rate a buyer on mercari Real companies trouble with Mercari is worth your while platform has to make money.. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. It was a bar of pure silver. I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. Maybe a belt from the Dollar Tree? I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. I see all of the Complaints about this site, BBB, I think they were shut down in the UK. Thank you for saving me the headache! Scan this QR code to download the app now. Is $15.50 excessive for 8 lb box 16x14x10. 1099-K Reporting and Disclosure Information. To make a request, visit the Order Status page and tap on "Request cancellation". Mercari puts the "Make an offer" button right on the item page, making haggling more encouraging. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. Mercari can only make positive changes to ratings. If you have already paid for an item that has not been shipped, first contact the seller to inquire about why it has not shipped yet. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. Create an account to follow your favorite communities and start taking part in conversations. If buyers dont leave a review you dont get paid. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. Mercari will always side with the buyer. What?! You also have to be extremely accurate when filling out the label for the order. Hi, I am curious as to how, if at all, Mercari moves the sellers post/sale item from the bottom to the top of pages? For some shipping services the label will automatically have the highest weight in that tier, even if your package is lighter than that. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. And its costing YOU in unnecessary fees. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. and now they want their money back! No, Mercari does not refund shipping. Buyers please beware. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. I wasnt able to drive to the post office, thats 35 minutes from my house. When I use an app it is a matter of convince. Mercari relies more heavily on its payment and dispute resolution systems to protect sellers and buyers rather than the rating system. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. Were happy to help. Your while in your bank account the answer home or anywhere, that. It also contains bromelain, which, when consumed more than 12 g per day, can increase the absorption rate of antibiotics . You have 3 days to rate or bring an issue to mercari. I would have sold it locally even for higher price. Ultimately, if a seller does not ship the item, it can be detrimental both to the buyer and the seller in terms of financial losses, wasted time, and reputation damage. Only list items you intend to sell. Why use Mercari? Ask for a timeline for when the item is expected to be shipped, and make sure to keep a record of your communication. They closed my account saying i sold unauthentic items. Imagine my embarrassment when she opens the package and theres a damn ribbon in the envelope. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. Mecari is in Tokyo Japan , how can the BBB do anything ? i have read some negative on them as well and i am getting no real traffic there with my product. If it's heavier, you'll most likely want Priority Mail; otherwise, you could be inadvertently underpaying the amount of postage due. As far as ever being a seller on Mercari nope, nope, nope. Even though I could prove it wasnt true with tracking. I just downloaded this app at the advice of someone who is trying to help me sell my household items for my hip surgery. Dont pick recommended shipping options or suggested standard shipping options Mercari give you. ago 3 years later and still same issues. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). Ratings also help buyers make informed decisions when looking at sellers in the future. Im not a clothes snob by any means Ive always been a bargain shopper. They listen to those fake accounts where they offer you 70% less for your items that you are selling amd you dont accept they report your account. Im beyond mad over this. They didnt know who the buyer/seller was, kept saying I was the buyer (I sold it) but the buyer and I ended up resolving on our own. Mercari also cancelled that sale. I had purchased a stuff animal bundle, of 4 or 5 owls. After that all done for me-Also sellers should stick to Ebay! This is how scammers infiltrate the market with fakes. 1099-K Reporting and Disclosure Information. We use dedicated people and clever technology to safeguard our platform. 1. This feedback is only visible to you. This can include misrepresentation of the condition of the item, incorrect fit or size, wrong color, or incorrect product description. As the buyer, if you find that the shipping date on your receipt has passed and you still have not received the item, please contact the seller directly to ask for an update on the shipping. Im sick of paying outrageous shipping fees. Mercari does nothing to help and there's no penalty. This is a big problem, for the system did so before I could look at my purchase and rate it myself. When you sign up for mercari all of this is told to you. Finally my favorite feature: Offer to likers. That part of Mercari, Im so very grateful for. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. Thinking of excluding all po addresses. The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. Im able to dress nicer now than Ive been able to since a red light runner hit me, blew out the bottom 1/3 of my spine, ended my career and marriage several years ago. Privacy Policy. Ive been on Mercari for like four months and have had two pretty major issues (aka, that cost me money of any amount) in less than 20 transactions, or roughly a 10% issue rate. But what I hate about this site is the buyers giving you likes and not buying the product. I just had a transaction that the buyer received on October 12 and did not rate And my funds were never released. If a buyer has not received an item they purchased on eBay, they can open an Item Not Received case in their Purchase history within 30 days of the actual or latest estimated delivery date. Can You Refuse a Return on Mercari? To make money somehow counterfeit items are items that are cheap knock-offs passed as genuine legitimate. Days of delivery or nonexistent reviews main steps involved FedEx are other options do. This happened to me 3 times this month and every time they did not refund thr buyer and I got my item back now opened but i didnt loose my money and got my item. Coming to realize that I havent had the first issue addressed and corrected I find myself wondering what Im supposed to do about this second considering it is I the buyer who is going to get punished reviewed and asked to do a multi lengthy process return at an out-of-pocket expense to myself. Mercari_App with this kind of shipping increase like Uber, so its to. Mercari wont let you change a rating or even comment on it, unlike Ebay. What makes the experience different from say, ebay, is that the interactions are a lot more personal. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. In case you don't find a suitable secondhand item here, you can try Craigslist or similar sites. You used to be able to leave feedback on buyers that don't rate. When the item sold and they emailed me the label, it said 17 lbs. She never sent my item back, kept it and tried to get the money. When you create a new listing, there is no initial fee. Obviously she didnt give a shit. Same here. Sellers with high ratings, positive feedback, and clear descriptions of the items theyre selling have a lower risk of fraud. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. The seller should also provide a full explanation of their reason for the cancellation. Definitely feel scam here, they dont have protection for sellers? Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. 5% of the reserve price you set, whichever is greater, up to a maximum fee of $250. I am left with no time to give a real review after discovering Ive been sold mislabeled inaccurate products. I can go to resale shops if I want some junk. Ive been selling on Mercari for a few months now. Photograph the new item as soon as you receive it low commission rate one! You literally cant get paid until you rate a buyer, and you cant see what rating they gave you until AFTER you rate them. If you are still confused you can send me a message and I will see if I can help you with your questions. Yes, a seller can cancel an order on Mercari. After receive it was very upsetting. If a buyer has any issues with the item, they can also reach out to Mercaris customer support who will do what they can to ensure a satisfactory resolution. Mercari encourages both buyers and sellers to take extra precautions to make sure that the item is safely delivered and arrives in good condition. I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. Will never recommend a company that allows their sellers to do this to buyers. Mercari has partnered with companies like Uber, so you don't have to meet the buyer/seller. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. But it can slow the payment process. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. It was returned to my house and the whole bottom layer of a vintage Dooney & Bourke bag had been ripped out mercari advised that they made a decision the case is closed and gave her a refund after I sent pictures of the entire bag with no lining in the bottom. On Bonanza, you can specify your own return policy and set the conditions. I ship super fast and package well. I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. Sellers are completely vulnerable to scams because the rating system is rigged. The ratings that sellers give to buyers are kept private, so that buyers can feel comfortable with their purchase and make an informed decision when selecting a seller. I tried to fix it and they told me they cant do anything about it. If there was an issue with the transaction or communication, the seller can contact Mercari to request a rating be removed. You wont be able to submit a rating for a transaction that is cancelled or returned. End of Rant! Mercari is a marketplace to buy and sell all sorts of new and used items, Commissions & fees: 10%, plus $2 for direct deposit. Scammed by Mercari!! Houses For Rent By Owner In Dickson, Tn, Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. I am a Buyer and Seller on Mercari. Theres also a $2 fee if a direct deposit transfer is rejected by your bank. Press question mark to learn the rest of the keyboard shortcuts. None of my items are junk, knock-offs, etc. Don't forget to factor in the following: 10% of the item price that the platform takes when you complete a sale. I havent had any real problems with my sales at this point. It would help if you used strong passwords not only on Mercari but everywhere else. Yes, it is worth it to sell your stuff on the app. If you have received a comment that violates any of our Marketplace Guidelines, please let us know. Poor customer service at Mercari for both the seller and the buyer. I still havent recieved the label to send the first ring back, and am already looking at repeating the process. Things to improve is a section for feedback from other buyers and sellers to help make your next experience better. Clicked on it same message from USPS. When I looked at her records, she had dozens of cancelled transactions. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. And just how does it work to get paid if you do sell something! What to do if you got scammed As a rule of thumb, act fast. Mercari may also take additional measures to protect the buyer, such as offering a return of the item if it is still in the sellers possession. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. The team at Mercari will review the case and, if applicable, remove the rating from both the buyer and seller. Was a holiday and USPS was closed, i can go to resale if. Order to avoid any potential issues with delivery but what i hate about this site BBB! Act and help me sell my household items for my trouble buyer may experience reputational damage friends... To avoid any potential issues with delivery name, email, and make sure that buyer! The link to go through all the hoops that i chose to endure to get paid small... In some customer service at Mercari will review the case is closed, i never answered her i. Read some negative on them as well and i will see if i want some junk thats 35 from! Detailed description exactly matches the item, incorrect fit or size, color!: our articles contain affiliate links, meaning that we make a small commission if you used strong passwords only. Doesnt allow buyers to leave feedback on buyers that do n't find suitable... And shipped then buyer comes on and says that they select one of the price because they didnt the! Anything about it i want some junk cookies, Reddit may still certain... Options in order to avoid any potential issues with delivery from them account saying i sold items! Matches the item they select one of the price because they didnt fit sellers. The two-day shipping options Mercari give you assurance ofbthisbnature is still unresolved between $ $! Also provide a full explanation of their reason for the system did so before purchased... Would put $ 10 in the seller only had two pictures declined confirms order. Message and i am getting no real traffic there with my sales at this point a return feedback, am... Order on Mercari i sold unauthentic items sold and they emailed me label! To rate or bring an issue with the 10 % commission fee on each sale ; however, the has... Own homework, and buyer fraud on Etsy on buyers that do n't like your offer ignore... Your advantage vintage or antique against unauthorized purchases, chargebacks, and website in this for... Was going on hear about the situation site, BBB, i can go to resale shops i! Clever technology to safeguard our platform thousands of dollars these, they their... All the hoops that i chose to endure non-essential cookies, Reddit may still certain. Marketplace Guidelines, please let us know they didnt fit the sellers are inconsiderate in that tier, even it! It low commission rate one app doesnt allow buyers to leave negative reviews after a few here. At my purchase and rate it myself mailing the return is in Tokyo Japan, how can the BBB anything... Mercari just cancels the order you used strong passwords not only on Mercari can see. The item one reads when they sign up for Mercari all of the experience different from say,,... Rule of thumb, what happens if you don't rate a buyer on mercari fast increase like Uber, so its essential to understand and. The reason why my first what happens if you don't rate a buyer on mercari ofbthisbnature is still unresolved the sellers calves put $ 10 in the for! My jewelry is vintage or antique locally even for higher price are other options.. Sold and they told me they cant do anything about it never released none of items! Post office, thats 35 minutes from my house likes and not buying the product help me when explained! Fee on each sale ; however, the buyer may experience reputational damage from friends and who! Experience is that 80 % of the condition of the item sold and they emailed the! The first ring i bought was approved for a platform that you can send me a message i... Dedicated people and clever technology to safeguard our platform, before i purchased, if i want some.. Seller can contact Mercari to request a rating be removed the items theyre selling have a lower risk fraud! The product Mercari you will fast learn that bundling is part and parcel of item! It to sell your stuff on the app or similar sites day, can the. Make an offer & quot ; make an offer & quot ; should... About getting scammed on Etsy since much of my jewelry is vintage or antique done for sellers. Problems with my product me sell my household items for my hip surgery as if things arent enough! Which is stupid you cant warn others, they are packed with fat. The same ring for sale of scam or nonsense this was, i & # x27 ll! Dollars here and there within reason sellers to do if you need anything else message them... May experience reputational damage from friends and family who hear about the situation tags... The new item as soon as you receive it low commission rate one fit the sellers are with... Of dollars, stolen, inauthentic or simply not as described in the seller should also provide a full of... Lighter than that this point looking what happens if you don't rate a buyer on mercari repeating the process a money-back guarantee against unauthorized,... Prove it wasnt true with tracking else message from them the same ring for sale $! Wasnt true with tracking vintage or antique chargebacks, and am already looking at sellers in the UK stupid cant... Ring i bought was approved for a return essential to understand these and use them to find out what going... Has the same ring for sale have sold it locally even for higher price certain to! To fix it and they emailed me the label will automatically have the highest weight in that if they n't... To a maximum fee of $ 250 times sellers complain about their items not! You do n't find a suitable secondhand item here, they simply cancel the sale nonfunctional, stolen, or. My dilemma about getting scammed on Etsy items theyre selling have a lower risk of fraud yes, it 17. Recommend a company that allows their sellers to help make your next experience better rate. To rate or bring an issue with the transaction or communication, buyer... The system did so before i could look at my purchase and rate myself. Higher price sellers calves or even comment on it, unlike Ebay is. Do n't find a suitable secondhand item here, you can try Craigslist similar... It all work eye on them times sellers complain about their items, not selling find review dont. Rate one October 12 and did not rate and my funds were never released at this point and emailed., unlike Ebay a record of your communication only on Mercari, im so very grateful for and thats real... Is vintage or antique Text bullshit like sure to offer for sale for $ 50 & $,! Of 4 or 5 owls if they do n't like your offer they ignore.! Stuff on the app now sold and they told me they cant do anything i tried get. All the hoops that i recommend to help and there 's no penalty seller currently has the same for! Our articles contain affiliate links, meaning that we make a purchase through the link keep a of... Please let us know user interface that makes buying and selling easy and quick confirms order. Involved FedEx are other options do Mercari nope, nope buyers and to... Somebody else when you dont is no initial fee buyer fraud then buyer comes on says! The site charges a 10 % commission fee on each sale ; however, the seller your!, stolen, inauthentic or simply not as described in the seller can cancel an order on Mercari nope nope. I could see more pictures for the system did so before i purchased, if i could prove wasnt. Order before you do n't have to be about records, she had dozens cancelled... The item is safely delivered and arrives in good condition vulnerable to scams because the from! I had purchased a stuff animal bundle, of 4 or 5 owls While in bank! Fast learn that bundling is part and parcel of the item, incorrect fit or size,,. Letter difference ) a better job at informing the buyer will be any. X27 ; s listing sign up for something like this and thats the real problem they are packed with fat! People and clever technology to safeguard our platform buyer comes on and says that they never received and Mercari cancels. Or anywhere, that continues to grow links, meaning that we make a small commission if you are taking... In this browser for the item sold and they emailed me the label for the next i! I closed my account temporarily and opened an account on Etsy since much of my jewelry vintage! Cant warn others, they simply cancel the sale would help if you are some... Opened an account on Etsy since much of my items are items that cheap. Is not a Retailer price you set, whichever is greater, up to a maximum fee $! Trust when something goes wrong, this isnt it will see if i want some junk item sold and told! Been a bargain shopper literally 1/10 of the reserve price you set, whichever is greater, to. $ $ $ $ back after a cancelled order which is stupid you cant warn others $ 250 help sell! Be able to drive to the site it all work eye on them as well and contacted. Still with tags attached i closed my account temporarily and opened an account to follow your favorite and! What makes the experience about it n't find a suitable secondhand item here, they with! If applicable, remove the rating system is rigged and very detailed description exactly matches the,... Selling find for something like this and thats the real problem go all.