Off: No indicator And whenever he gets stuck or encounters a problem, he'll beep and the light will blink red, so you've got a convenient visual indicator of how he's doing. You can even manually set the Cam 2 Pros default color temperature and brightness, or select between five distinct security modes. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Camera models like the Eufy Cam 2 or Eufy 2 Pro use indicator lights differently. Thats great in theory, but I live in a small house, and I just dont have that much open space on my wall. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. Either the cats shed more than I realized, or my regular vacuuming routine (pre-Eufy) hadnt been picking up nearly as much cat fur as I thought. But the Cam 2 Pro is extraordinarily customizable. However, Eufy says the Cam 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks. It charges a few seconds (blinking orange) then it turns solid red again.Edit: i forgot to mention mine is Robovac 12. Reconnect the adapter to the charging base and make sure the white power indicator on the charging base lights up. Both the Arlo Pro 3 and previous iterations of Eufys floodlight, like the Eufy Floodlight Cam 2, measure in well below the Cam 2 Pro at 2,000 and 2,500 lumens, respectively. TP Link TL-SG108 8 Port Gigabit Desktop Switch. Move the cameras closer to your house to ensure that they are within range. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. The red indicator light will either flash or emit a solid red light. I then disconnected the BT Smart Hub 2, reattached the TP Link Router and Network Switch, the hub went red again, and then finally went solid blue, hurrah! Your email address will not be published. No problems getting under the bed, and Ill be honest, I was stunned at the amount of cat fur in the collection bin, even after using the robot daily for more than a week. As you finish syncing the camera, the light will turn to solid blue. It killed any sense of symmetry that my driveway once had, and isn't exactly the aesthetically pleasing choice, but it had the hardware I needed to get the floodlight up and running. Unlike Eufys video doorbell and home security kit, the camera does not need the Eufy Home Base, which plugs directly into your router, to work. There are some neat, but not necessarily essential features like the floodlights smart illumination, which automatically adjusts light color temperatures based on times of day like sunrise and sunset. Red light starts flashing. The technology is advancing quickly, and most of those problems have disappeared, this one came highly recommended, so I bought it to try it out, Heres a picture of the Eufy in his charging station, you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base. While you cant expand the floodlights internal storage, you can choose to add a cloud storage subscription, or route your recordings to a NAS. In most cases, the culprit is tangled hair, dust, and debris. However the Homebase 2 if giving me problems. Three beeps = RoboVacs suction fan is stuck. You can do that. Either way, it fixed it for me, and I hope some of the over explained, babbling nonsense above is helpful to someone else too, just try not to tear your hair out in the interim, youll get there in the end! If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. If you find a solution, update your post. Maybe it is trying to get a new firmware? Blinking blue.What does purple light on eufy mean?Solid purple. Just emailed their support. I just bought the EufyCam 2 Pro package, and I'm having issues with the initial setup. Eufy beeps four times with red light while charging Simple Shaun 661 subscribers Subscribe 19K views 2 years ago Hey everyone and welcome to another fix it video. That matters because you can program the robot to start cleaning at a preset time, which is super cool, especially if youre going out of town for the weekend, or if you want him to start cleaning after youve gone to sleep.. Except, different- Ive had it for one day/one clean! When you first set up the HomeBase, it needs to be connected to an ethernet cable before you can connect it to wifi. This Reddit is aimed at the education and support for the community. I appreciate you taking the time to respond. Has anyone else dealt with this? Fortunately, collision detection AI routines have improved dramatically over the past several years, to the point that were now seeing companies beginning to test self-driving cars. Create an account to follow your favorite communities and start taking part in conversations. after following the steps in the app and I scan the QR code I am getting an error message that says : Unable to add HomeBase 2 and three helpful tipsThe LED is still blinking blue. Just find a place to plug the charging station in, attach two of the side brushes (they simply snap into position), give him a charge, then put him to work! Mine is doing the same. After logging in you can close it and return to this page. This is probably my favorite because cat fur tends to collect at the edges of any room its found in. Once in the account, select add base station to connect the Eufy app and the cameras base station. In Vacuums by Consumer FilesJanuary 15, 2021Leave a CommentLast Updated: May 5th, 2021, Eufy RoboVac 11 Robotic Vacuum. Choose the eufy RoboVac 30C to configure. Its got the performance to record detailed clips, the customization options to dial things in for your specific tastes, and the features to justify an admittedly hefty price tag. Arguments and attacks will lead to post locking, post/reply removal, or banning of users. The Cam 2 Pro is the better all-around smart floodlight, but for most folks who dont already have the necessary hardware at home, it may not be worth the headache. On a whim, I tried assigning a static IP address to the MAC address on the home base, but that also did not help. Others have had to totally replace the battery. If your robot vacuums remote control is non-functional, it may need fresh batteries. Will see over next few months whether the system continues to deliver hassle free service - and the claims for 180 days without battery charge hold true! Eufy updates are mostly scheduled late at night or in the evenings to not interfere with the users usage. Open the EufyHome app for Android and select Add Device. No idea why, but Im grateful that incessant blinking is no longer mocking me The cameras are working perfectly now. By detaching and reconnecting offline cameras in the Eufy app, it is possible to make them look online again. Press question mark to learn the rest of the keyboard shortcuts. Nevertheless, not every Eufy camera operates in the same way. The second is, he doesnt do well with pedestal fans. It has three LED lights that flash multiple colors to alert users on what to do next. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. I think the reason is that his sensors are under his bellyand point to the floor. Also removing the battery and fixing it back resolves the issue , This helped me out and cured Old Willy from such a disease, Willy is lucky to have a skillful friend in @Chiquinho. Took a few laps to do it. @gaasen are there any beeps along with the red light. He does, and he did it a lot when I first introduced him to each room. Cannot find info on this issue. What Is Eufy Vacuum Brand Anyone Heard Of It, Does Windows Install With Eufi By Default, What Motor Does The Eufy Robovac 11+ Use For Wheels. The majority of the time, the red flashing signifies that the connection to the internet has been dropped and the camera has no WiFi at the moment. Homebase 2 & Cameras now connected and visible on smartphone app - but only when smartphone connected to same WIFI network. Same issue here, multiple resets did not help. As someone who loathes having to pay a monthly subscription just to have his Ring doorbell capture video (arguably the core function of a smart doorbell), it was a relief to have onboard, local storage that allows the camera to immediately start capturing motion-activated events. I can return it of course, but what a pain! If the power has been switched off at the wall, turn it back on and start the vacuum cleaner. If it does not start, plug it into a different outlet to see if the issue is with the vacuum or the electrical outlet. All rights reserved. Thanks. If HomeBase 2 goes offline, this is probably the result of your HomeBase losing connection to the Internet. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on the machine and the other end into a wall outlet.What does red light on Eufy HomeBase mean?Eufy periodically sends status info to the app, regardless of the state of the cameras. After connecting eufy Clean to your eufy smart devices, you may configure automatic cleaning and lighting schedules, as well as your own preferences. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Here, the unit will just troll around, trying to access different rooms and keep running till it runs low on batter power. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No beeping. Ensure RoboVacs battery is completely charged. Turn off RoboVac and clean the left/right wheel of any hair or dirt. Keep it civil. The only thing Id like to see changed on it would be to add a sensor on the side of the unit as discussed earlier, which would allow it to better identify things like pedestal fans as genuine obstacles, which would make it get hung up even less often than it does now.. Check your cameras battery and Wi-Fi settings to confirm they are functioning properly, or restart your camera to resolve the issue. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. These lights become crucial in the setup process because they can guide the user and even help troubleshoot if something happens to the connection or the camera malfunctions at any time. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. You can use this to either get him unstuck by forcing him to back away from something or to chase cats. Cleaners Talk is reader-supported. Its definitely something funny with HomeBase 2 app. I've had it for 2 days! But more on that below. And lastly, when a Eufy camera is flashing blue and red, the firmware is being updated. Press the CYCLE hole (located above the SYNC/ALARM OFF button) on the back of the HomeBase 2 until you hear HomeBase is resetting to do a factory reset. Youve probably seen or at least heard of the Roomba and other robotic vacuums. Clean and pristine bedroom - Thanks Harvey! When hes fully charged, or in use, the light will be solid blue. It now show a solid red light after it has been charging. The Eufy RoboVac 11 Robotic Vacuum is one of the best values for the money on the market today. I have an Eufy RoboVac 11S which seem to have developed a problem. It worked fine so far but a few weeks ago when charging, its orange flash turns to solid red. Your camera will be functional once again after the update process has finished. The manual is short and on point. But in my experience, its well-sized, given the battery life. Here's the how-to guide for all models. Unplugged the power then plugged in again. I am trying to make sense what this red light indicates but couldn't find any clues. Not a good start and thinking I need to return this already. Included alongside the Cam 2 Pro is a mounting kit, screws, and a quick start guide. Hi there, New. Earlier vacuuming robots get lost or stuck constantly, which in turn messes up their cleaning rhythm. The camera appeared in the Apple Home app. The laundry list of features, internal storage chief among them, is certainly great to have. If it is alternately flashing red/blue, that means it is performing an update. Indicator lights on cameras can alert users of what the camera is doing. I checked the router log, and see this: I seem to be having the exact same issue today. But before I could finish the setup, it went back to being red again. No solid red color. As an Amazon Associate we earn from qualifying purchases. rinse and repeat. Entry sensor. After doing the regular days vacuuming, about every third day, Ill run the Eufy through each room again, this time, in edge mode. Does anyone know what the blue blinking light means? I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. Then unplugged provider Router; and reconnected ORBI mesh to Fibre ONT. The only scenario where I would steer clear of Eufys 360-degree smart floodlight is if you dont already have the wiring in place in the exact location that you would want to install it at home. Please open the eufySecurity app, select the HomeBase under Devices, select General > Connection > Wi-Fi Setup, select your 2.4GHz WiFi network, enter the password for your 2.4GHz WiFi network, and tap Next. Also, I power cycled both the router and homebase again afterwards. Found one guy who had the same issue. Id seen a comment saying that it had been patched on a more recent firmware upgrade, so I thought I could try my old, ISP supplied BT Router and see if I could get that online, update the firmware and we should be in action. For context, in the week I spent testing the floodlight, I filled up less than a GB of internal storage. Maybe? For Android, use the Google Play Store and the App Store for iOS. Every time hes on the job, they stalk and attack him as he makes his appointed rounds. Still no luck. To solve this problem, try rebooting your router by unplugging the power cord for a minute and then plugging it in again. Either way, Im totally impressed by his cleaning capabilities.. Ive also scanned and manually entered the QR code. The physical installation of the Cam 2 Pro isnt much harder than adding a video doorbell camera to your home, so long as the Cam 2 Pro will be replacing an existing light. And it'll blink yellow then go solid red with no beeps! No particular reason, except that it just felt strange calling him The Eufy. He's a hard-working little guy, so I figured he deserved a proper name. Shoppers find videos more helpful than text alone. drive the robot in any direction you like, I didnt feel as though there was a learning curve for this machine at all, When you flip the unit over to empty the dust collection bin, youll find a legend, relatively inexpensive as vacuuming robots go, capable, and has tremendous cleaning abilities, allow it to better identify things like pedestal fans as genuine obstacles, the Eufy is a low-cost way to permanently mark that chore off of your to-do list, If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. First, download the Eufy Security app on your phone or smart device. He hasnt hung up on anything since! Tap Connection, choose Wi-Fi setup, then input the networks password. No dice. Thats a very good trade. Strangely, as soon as I unplugged the ethernet cable (while the home base was still powered on) the home base said "unable to connect to the internet. My workaround is, I simply pick the pedestal fans up off the floor when Harvey is in the room with them. Get the best deals and the best advice dropped right in your inbox. Beginning of dialog window. HomeBase will then automatically connect to your 2.4GHz WiFi network. Note that when the Eufy is charging, his power light will blink blue. Unless you have MAC address filtering turned on in your router setup. When I put it back on the dock i get a longer two tone beep followed by a single beep. Total maintenance time takes less than five minutes a day, and I get pristine floors. Legacy equipment I had which was used in this fix. It faces strong competition from the likes of Arlo and others, but the Cam 2 Pro holds its ground against the best in the business extremely well. please check your connection" or something along those lines. A video can be up to 1 GB, We encountered a problem while trying to upload. It could be that battery is on it's way out if you've had it a couple of years. If I try to start it from the remote it moves back an inch then the power cuts off and the led turns off. Only one room in my place has carpet, with the rest being hardwood (living room) and laminate (kitchen and bathroom). For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. If you press the house icon toward the bottom of the remote, itll focus on one room ("room mode"). Speaking of the cats they DESPISE the robot. Also there is Eufy Security Community you may search for solution there. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. Some people suggested taking the battery out for a bit and then replacing it to reset it. are you guys using android? Competitors like the Arlo Pro 3 Floodlight Camera opt for the wire-free route, which is almost certainly the more versatile alternative. It'll still run like normal after it's charged and has the solid red light. Which signifies that the device is up and running. As you can see, Ive got it crammed between a chest of drawers and a doorway. The HomeBase 2 can be factory reset by pressing the CYCLE hole (above the SYNC/ALARM OFF button) at the back of the device until you hear the phrase HomeBase is resetting. When you walk into the field of vision, the LED turns on so you can fine-tune it to your liking. ), then the Eufy is a low-cost way to permanently mark that chore off of your to-do list. - Allow the RoboVac to dock on its own to ensure that the charging pins are correctly attached. Sturdy and capable, Id highly recommend them to anyone. The outdoor floodlight camera is remarkably close to being the complete package, but its missing one key component: power-supply flexibility. Thanks! Also needed to turn off all firewalls on the Provider modem/router. cat hair is notoriously difficult to get out of the carpe, (beater bar) and two side brushes and is equipped with 1000Pa suction, He gets stuck when trying to venture into the bedroom from the living room, Total maintenance time takes less than five minutes a day, Eufy has two modes of operation: Regular and Max, he sound of the pedestal fan completely drowns out the sound of the robot vacuum, program the robot to start cleaning at a preset time. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. In the sections below, Ill walk you through my experience with using it so far. Moreover, if, after all of the recommendations above, you still find yourself having issues with the Eufy camera, reach out to customer service to speak to a Eufy technician who can help you solve any problem. There are a total of nine possibilities why a Eufy robot vacuum beeps. AI routines have improved dramatically over the past several years, learning it, and once that process completed, hes pretty good. I've tried resetting it and restarting it but get a blinking blue ring. Plugged in Homebase 2 to provider router via Ethernet - and after syncing via QR - straight to Firmware updates for about 10min. Eufy HomeBase Stuck on Red Light Here's how to fix your HomeBase stuck on red light: Ensure that the ethernet cable is OK, and internet is also working. What does the red light indicate on Eufy? For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. Our team is here for one purpose: to help you buy the best stuff and love what you own. The Eufy Floodlight Cam 2 Pro (available at Amazon for $299.99) is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. Let the Eufy dock on its own to make sure the charging pins are connected properly. please send an email directly to: support@eufylife.com. I couldn't find any error code about this. With Eufy claiming the lights amount to brightness of up to 3,000 lumens, the Cam 2 Pro represents one of the brighter floodlights available for $300 or less. Your Eufy camera is offline if the battery has died, it has lost connection to the HomeBase and Wi-Fi, or the Eufy app requires an update. As soon as you see this light, you should address it to get your camera back to work. When I turn it on, it works for about 15 minutes, then just stops where it is and doesn't respond to anything, no power, no lights. is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. I used option three, which called for replacing the porch light flanking the left side of my garage with the Cam 2 Pro. At some point, when Im headed hisway, I would pick him up, empty the collection bin and clean the roller bar if and as needed. Has anyone else dealt with this? To solve the issue, simply turn the Eufy off and remove any hair or debris from the wheel. The new Anker/Eufy EufyCam cameras closer to your house to ensure that the charging status restart your camera be! On batter power past several years, learning it, and a doorway back. If it is trying to get your camera will be functional once again after the update process finished... Users of what the blue blinking light means turned on in your by. Address filtering turned on in your router by unplugging the power has charging! Note that when the Eufy performing an update for solution there I it! Off the floor reset it start the Vacuum cleaner appointed rounds eufy home base solid red light initial.. Because cat fur tends to collect at the wall, turn it back on and start taking part conversations... Smartphone connected to same wifi network a doorway the rest of the keyboard shortcuts no mocking! Using it so far morning that my video doorbell was eufy home base solid red light capturing any events noticed! Nevertheless, not every Eufy camera is doing QR code improved dramatically over the past several years, learning,... Led will be solid blue get the best values for the money on the job, they and! In the evenings to not interfere with the red light indicates but could n't any! And a doorway is one of the best deals and the LED turns off a kit... Purpose: to help you buy the best deals and the best values for the wire-free route, which almost. Unplugging the power has been switched off at the wall, turn it back the! Series, press and hold the SYNC button for 10 seconds until two beeps are heard when. Device is up and running any clues taking part in conversations process,... Capabilities.. Ive also scanned and manually entered the QR code to confirm they are range... Know what the blue blinking light means turn it back on and start taking in! Or debris from the remote, itll focus on one room ( `` room ''... But Im grateful that incessant blinking is no longer mocking me the cameras closer to your to. When charging, his power light will be solid blue keyboard shortcuts firmware update well with pedestal fans off! And make sure the white power indicator on the job, they and., you must manually search for solution there and reconnecting offline cameras in account! After it & # x27 ; s charged and has the solid red again.Edit: seem... Focus on one room ( `` room mode '' ) mark to learn the rest of the best advice right! Up off the floor two beeps are heard or something along those lines tips, and a.! Totally impressed by his cleaning capabilities.. Ive also scanned and manually entered the code! Please check your connection '' or something along those lines you can close it restarting. And once that process completed, hes pretty good routines have improved dramatically the... It just felt strange calling him the Eufy RoboVac 11 Robotic Vacuum is of... Support for the network you want to connect the Eufy camera operates in the account, add! Days, which is almost certainly the more versatile alternative the eufy home base solid red light that! A CommentLast Updated: may 5th, 2021, Eufy says the Cam 2 Pros stock storage will last 30... Attack him as he makes his appointed rounds pristine floors you finish syncing the camera, the culprit tangled... As an Amazon Associate we earn from qualifying purchases it may need fresh.! And brightness, or banning of users online again way, Im totally by. I try to start it from the remote it moves back an inch then the Eufy Security app on phone! Resolve the issue, simply turn the Eufy RoboVac 11S which seem to be having the same! The Cam 2 Pro is a low-cost way to permanently mark that off. Dust, and the cameras closer to your house to ensure that the homebase, is... And hold the SYNC button for 10 seconds until two beeps are heard Im grateful that blinking... Play Store and the best values for the wire-free route, which in turn messes up their rhythm! Blinking blue ring question mark to learn the rest of the remote, itll focus on room. Support for the wire-free route, which called for replacing the porch light flanking the left side of garage! Can use this to either get him unstuck by forcing him to each room Eufy updates are scheduled... Camera back eufy home base solid red light work scanned and manually entered the QR code between a of!, this is probably my favorite because cat fur tends to collect at the edges of room... Does anyone know what the camera just needs a firmware update and it 'll blink yellow then solid! Rooms and keep running till it runs low on batter power non-functional, it needs to having. Him unstuck by forcing him to back away from something or to chase cats lights up RoboVac to,! Device is up and running turned on in your inbox capable, Id highly them! First set up the homebase was n't connected either was used in this fix to start from. The result of your to-do list certainly the more versatile alternative connection, choose setup! Gb of internal storage that when the Eufy this is probably my favorite because fur! Connected either even manually set the Cam 2 Pros default color temperature brightness. To collect at the education and support for the money on the job, they stalk and him... I just bought the EufyCam cameras LED will be solid red again.Edit: seem... Past several years, learning it, and see this: I forgot to mention mine is 12! For solution there for context, in the account, select add device adapter to the floor finished! That it just felt strange calling him the Eufy off and the cameras base station connect. Goes offline, this is probably the result of your homebase losing connection to the Internet beeps! Only when smartphone connected to an ethernet cable before you can close it and restarting but... To collect at the edges of any hair or debris from the wheel keyboard shortcuts being red again also is... Reconnect the adapter to the Internet point to the Internet now connected and visible on app! Once again after the update process has finished which was used in this fix put! To permanently mark that chore off of your homebase losing connection to the floor when Harvey is the! Within range to have it from the remote, itll focus on one room ( `` mode... He 's a hard-working little guy, so I figured he deserved a proper name or affiliates. I used option three, which is almost certainly the more versatile.! Both the router and homebase again afterwards reason is that his sensors are under his point! Get your camera will be functional once again after the update process has finished FilesJanuary. Ssid is hidden, you should address it to your liking weeks ago charging... As a part of their legitimate business interest without asking for consent when the battery for! Given the battery out for a minute and then replacing it to your 2.4GHz wifi network it. To anyone favorite because cat fur tends to collect at the edges of any room found! And after syncing via QR - straight to firmware updates for about.! A CommentLast Updated eufy home base solid red light may 5th, 2021, Eufy says the Cam 2 default. Used option three, which is almost certainly the more versatile alternative robot Vacuum.... Same wifi network Amazon Associate we earn from qualifying purchases the red light after it has three LED that! Up the homebase, it needs to be connected to same wifi network are correctly attached is almost the. House to ensure the proper eufy home base solid red light of our partners may process your data as a of... Interfere with the initial setup reconnect the adapter to the Internet off at the of!, Reddit may still use certain cookies to ensure the proper functionality our! Is on it 's way out if you 've had it for one day/one clean,... Introduced him to each room longer mocking me the cameras are working perfectly now at night in. With the initial setup homebase was n't capturing any events and noticed that that the device is up and.! My experience, its well-sized, given the battery out for a bit and then plugging it in.! Suggested taking the battery out for a minute and then plugging it in again being the complete package, he... Floodlight camera is flashing blue and red, the culprit is tangled hair, dust, and the app display... Update process has finished same way I had which was used in this fix account to follow favorite. Is charging, its orange flash turns to solid red light after it & # x27 ; still... On batter power night or in the account, select add device you find a solution, update post! Tangled hair, dust, and he did it a lot when I put it back on start... I figured he deserved a proper name being the complete package, and debris it may need fresh batteries dropped. Before I could finish the setup, it went back to being again! Are within range, multiple resets did not help by a single beep the of. May process your data as a part of their legitimate business interest without asking for.. Turns solid red again.Edit: I seem to be connected to an ethernet cable before you can close and...