Nice exercise room & large indoor pool with hot tub. Should we book 3 rooms--or a. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. When I got to the counter, Bryce told me that the rooms were not ready as I was early. Pets cannot be left unattended. Centrally positioned in a good area. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. 262 feet Host your Executive Meeting in style with views of downtown Asheville and ergonomic chairs. MIx and mingle in a dedicated social space at Writer's Bistro. I paid for a high floor with mountain view. So a queen, Over $400 for a room which is not nearly as nice as the Hampton Inn and Home 2, The Hotel, due to covid restrictions no longer, We stayed three nights here. We had really hoped we would have been able to settle this matter outside the social media realm, but it seems like it is the only we can be taken seriously. The key on the app doesn't work and if you have a car you still have to get a card. Refrigerator Does Renaissance Asheville Downtown Hotel offer any business services? Yes, the guests may have a buffet breakfast on site. Are any cleaning services offered at Renaissance Asheville Downtown Hotel? 469 miles connecting the Great Smoky Mountains National Park in North Carolina to the Shenandoah National Park in Virginia His name was Maraldo and he spoke to. they made my stay extra special. Discover, The location is fabulous, with lots of restaurants nearby. The only nice thing about this hotel was the location and the view. Facilities and Capacity. Generally, it's hip new place, loved it. No matter if you reside in Biltmore Forest, Royal Pines, Avery Creek, Weaverville, Black Mountain, or anywhere else in Buncombe County, we have an expert near you ready to discuss your exact wants and needs! Guests will enjoy this larger double queen room, with complimentary wifi. This past week we did have a significant number of Titanium and Ambassador Elite members arriving before noon, who we do prioritize based on their status. What food & drink options are available at Renaissance Asheville Downtown Hotel? So he waited until Maraldo left the desk and then approached a female staff member (Jean) who did look in the system and said it was absolutely ready and was flustered when asked how long it had been ready. Check your booking confirmation email to find your booking number and PIN. The chefs offer a range of fusion cuisine inspired by various parts of the world. 4:00 pm, Check-out: Please accept my most humble apologies for the delay upon arrival. It's committed to giving guests positive experiences with its excellent service and great value. Disclaimer: This content was accurate at the time the hotel was reviewed. This hotel is located in downtown Asheville and is within a 3-minute drive of the Biltmore Estate and Winery. At Renaissance Asheville Downtown Hotel, you'll be within a 10-minute drive of Biltmore Estate. Refrigerator Link to Renaissance downtown Asheville info: https://expedia.com/affiliate/ZqCpKDnThings to do in Asheville: https://expedia.com/affiliate/7AhFrE9Renaissance downtown Asheville feels like youre in a small, quaint mountain town, when your actually steps away from the buzz of downtown shopping, entertainment and dining. The location is within walking distance Tea/Coffee maker Please give us a call at 828-252-8211 and we will help you to find the arrangement that works best. Your contribution should be yours. AboutPressCopyrightContact. The guests can take advantage of a shared lounge, a bar and entertainment facilities. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. There was a problem loading the reviews. He seemed to take an immediate dislike to us. Dinner service is available Wednesday through Sunday from 5:00 PM to 10:00 PM. Cozy up after a long day in our renovated Presidential Suite living room. Air conditioning Free WiFi, 262 feet n't work. The Flying Bike has a variety of electric bike tour options, check them out here: www.flyingbiketours.com : @flyingbiketours #RenaissanceHotels #RenaissanceAshevilleDowntown #Marriott #Asheville #AshevilleNC 6 Most relevant There is a lobby bar on site. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. I have not heard anything from AAA, and would have immediately refunded you if promised if we had. The hotels 277 rooms are contemporary, if chain-like and a bit small with tight bathrooms. Asheville, NC 28801. Enjoy views of the Great Smoky Mountains from our Top of the Plaza Ballroom. Would not recommend, Dear Lori Thank you for staying with us and sharing your feedback with us. The gym is nice, as is the pool. Sign up on The Knot to reach more couples and book more weddings! Biltmore Square is only a couple of minutes' drive away. RENAISSANCE ASHEVILLE HOTEL - 434 Photos & 261 Reviews - 31 Woodfin St, Asheville, North Carolina - Hotels - Phone Number - Yelp Renaissance Asheville Hotel 261 reviews Claimed $$ Hotels, Venues & Event Spaces Edit Open Open 24 hours See hours See all 434 photos Write a review Add photo Review Highlights farm-to-table restaurant that serves a well-reviewed breakfast, which can be included in some They were given directions to another wedding party staying at the hotel for the weekend. If you continue to use this site, we will assume that you are happy with it. Conveniently located restaurants include The Chocolate Fetish, Crate, and Roman's. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We apologize for not meeting your expectations, especially as it pertains to cleanliness. Guests submit their subscores and their overall scores independently theres no direct link between them. Nice clean room with typical sized bathroom. (It was freezing cold outside so he could not walk around town to waste time). $399.00, $149.00 Yes, dry cleaning and laundry service are offered to guests. The hotel has a Free WiFi, 284 feet Our 4 year old is allergic to dogs and we would prefer to be in a, We would like to book a stay for our family of 6--Mom & Dad in a King bdrm, two 6'+ brothers in a dbl bdrm, and college age daughter with our 11 year old in a third bdrm with dbl beds. Stunning views, abundant hiking trails, picnic areas, campsites, and interpretative exhibits Try again. Not too far from the airport. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Unbeatable location, fashioned rooms and comfy beds. The hotel attracts a mix of business and leisure travelers. After you book, we'll provide details so you can contact the property directly. If we find any, we delete them and, if necessary, take action against whoever is responsible. Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. According to asheville-nc.net travel data, there are 21 child-friendly deals to choose from. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The hotel's restaurant, the Writers Bistro, is similarly modern in style, with mirrors Guests praise the overall comfort. Not to mention the. We look forward to seeing you again soon. The hotel also offers a gift shop and newspaper stand. Approximate prices in USD for a 1-night stay, This hotel is located in downtown Asheville and is within a 3-minute drive of the Biltmore Estate and Winery. Take I-240E in Asheville. Biltmore House, the main house on the estate, is a Chteauesque-style mansion built by George Washington Vanderbilt II between 1889 and 1895 and is the largest privately owned house in the United States, at 178,926 square feet (16,622.8 m2)[2] of floor space (135,280 square feet (12,568 m2) of living area). After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. Please accept my most humble apologies for the delay upon arrival. The property includes 278 rooms with climate control, tea and coffee making facilities, and Wi-Fi. edge and tall, wooden bar stools. Dear Vacation2Maine Thank you so much for staying with us and sharing your experience with the travel community. Big, dark I sincerely apologize for your delay upon arrival. this hotel was exceptionally clean, had wonderful location and staff. Which boutique hotels in Asheville would you recommend? I appreciate you. Take a tour of Asheville- it's the perfect way to see the city! Plenty of supplies in the room : WiFi, terrace and sound-proofed windows. Please check our partner sites when booking to verify that details are still correct. The staff did all they can for an amazing stay. Our room was newly decorated, the staff was attentive. The Renaissance Asheville Downtown Hotel is nestled among the Blue Ridge & Great Smoky Mountains, one of the most beautiful places on Earth. The hotel has an indoor pool for your convenience. During times of uncertainty, we recommend booking an option with free cancellation. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Ballroom, Hotel, Loft, Mountain, Restaurant, Rooftop, Bar & Drinks, Bar Rental, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Wedding Design, Service Staff. Crumbs on the floor by the window, bathroom had hair in the shower, the cleaning lady came while we were there but didn't clean anything even though she said she was. Experience modern living with guest rooms and suites. Best Neville Erasmus General Manager. Nice full service hotel. Guests will also appreciate proximity to Black Mountain College Museum and Arts Center, which is 250 metres away. Celebrate your special moments with the Renaissance Asheville and enjoy the fabulous VIP treatment you deserve. Wi-Fi is available throughout the venue as well as free parking, an indoor swimming pool and a Jacuzzi are available on site. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Perfect for an intimate meal with friends, a wedding rehearsal dinner or a celebration, our private dining room can be reserved at Writer's Bistro. Along with our vast array of amenities and services our ideal location offers your guests to be steps away from the restaurants, shops and craft breweries that define downtown Asheville. Zuzanne is one of our superstar team members. We work hard to ensure that all our guests are able to get a room at the arrival time even if before our 4pm arrival time. Since parking is at (an expensive) premium in downtown, staying here and walking is an added perk. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. We are absolutely thrilled that we managed to meet your expectations. Iron Guests are required to show a photo ID and credit card upon check-in. Since we were exhausted I didn't notice how unclean the room was until the next day. If you stayed at this property through Booking.com, you can write a review. Find out their unique qualities and what they are doing to keep guests and employees safe during the pandemic. Hotel details:Explore the Blue Ridge and the Great Smoky Mountains when you visit the Renaissance hotel in Asheville, North Carolina. We work hard to ensure that all our guests are able to get a room at the arrival time even if before our 4pm arrival time. The fab location was easy walk to Center for Craft. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. A small cafe would have been nice as well. Renaissance Asheville Perhaps he was just having a bad day? The most helpful contributions are detailed and help others make better decisions. They even serve delicious breakfasts, which guests can enjoy when they wake up the day after a full night of celebrating. The Asheville Regional airport lies within 25 km of the property. We gave them more than a two month notice and they were unwilling to even reimburse us if the rooms we were holding got booked by the general public. The Orange Peel Social Aid & Pleasure Club is one of the Southeasts preeminent concert venues. 60' indoor pool, fitness room, jacuzzi, 278 guestrooms and suites with 21,000 square feet of meeting space, perfect meeting location . yellow-and-white-striped accent walls and patterned carpeting. By proceeding, you agree to our Privacy Policy and Terms of Use. We are Gold Bonvoy Elite members and our stay was a mixed bag. shades. Bathrooms Sip on a refreshing cocktail or an ice-cold craft beer at the Patio Bar. Best Neville Erasmus General Manager, Hotels near Renaissance Asheville Downtown Hotel, Renaissance Asheville Downtown Hotel Features, Renaissance Asheville Downtown Hotel Pool, Renaissance Asheville Downtown Hotel Rooms, InterContinental (IHG) Hotels in Asheville, Hotels near Herstory Asheville: A Tour that Tells the Rest of the Story, Hotels near Off the Wagon Dueling Piano Bar, Hotels near The Hypnolarium Comedy Theater, Hotels near Haunted Asheville Ghost Tours, Hotels near (AVL) Asheville Regional Airport, Hotels near University of North Carolina at Asheville, Hotels near Asheville-Buncombe Tech Asheville, NC. The rooms have a marble bathroom. Since we were exhausted I didn't notice how unclean the, Dear Lori Thank you for staying with us and sharing your feedback with us. For the next half hour my husband watched even more people check in and getting room assignments/keys. rooms, but some of them never made it.Otherwise, the staff there were great in coordinating the wedding block. We have emailed the VP of Sales and have yet to get a reply. Situated in Downtown Asheville district, the accommodation is located . Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All the facilities are excellent, clean hotel, its location is beautiful more in the downtown center: D. I had brilliant days staying at this continental hotel. Which popular attractions are close to Renaissance Asheville Downtown Hotel? The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. Are there any cleaning services at the hotel? BTW - the text saying our room was ready came at 4:50pm. This lets us know our reviews come from real guests like you. Get Our Wedding Planner App On Your Mobile Device. Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests. We recommend booking a free cancellation option in case your travel plans need to change.Read more. Stunning central location next to Black Mountain College Museum. The Folk Art Center is located in east Asheville on the Blue Ridge Parkway, a five-minute drive from downtown. The pool was clean too. We spent three nights at the Renaissance and it was outstanding. Poor customer service. 1996 2023 Marriott International, Inc. All rights reserved. The staff was friendly. If you want to request something specific, you can do that after you select your rate. Enjoy this property tour along with a tour of a 2 queen room, one of the best hotels in Downtown Asheville, NC! I had reservations Feb 23-26. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Friendly helpful staff. It was a beautiful hotel with consistently courteous staff. Claim your listing for free to respond to reviews, update your profile and much more. Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with Renaissance Asheville Downtown Hotel rooms include a sitting area with a flat-screen TV. As of June '22 the hotel has expanded the WiFi bandwidth to accommodate any hybrid format. Would definitely stay here again, Dear TexasRobert Thank you so much for staying at the Renaissance Asheville Hotel and sharing this experience with us. Renaissance Asheville Hotel is a short ride from Biltmore Square. Check-in: Yes, guests have access to an indoor pool and a fitness center during their stay. I arrived early (at noon) and acknowledged that and asked if I could check my bags while I went to lunch and would come back later. Best Neville Erasmus General Manager. Sometimes there is a wait list of guests awaiting their rooms sometimes as early as 11 am. Best Neville Erasmus General Manager. I am thrilled that Suzanne was able to exceed your expectations. Walk to dow 31 Woodfin Street, Overall, for the price, this Marriott was standard fare and likely one of the better places to stay in pricey downtown Asheville because of its proximity to shops and restaurants (very walkable when it is above freezing). Our 278 spacious rooms and suites feature all the comforts and conveniences that will make you feel right at home. Region: Downtown. If this is not yet resolved, please reach out to me directly so that I can make sure this is corrected. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 828-252-8211, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Water Footprint: 280.44 liters per room night, Unlock your stay with the Marriott Bonvoy App. Enjoy a meal in our spacious dining room in the Presidential Suite. Diners Club, The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Best Neville Erasmus General Manager, A Mixed Bag Experience But Great Location. The pool was a more than welcomed relief after hiking for three days and the fitness Center Dear Fearless13998 On behalf of the entire hotel team, I want to thank you for staying with us and providing this review. 11:00 am. Air conditioning Our hands are now tied and are forced to keep the room block so the Renaissance can't profit from our loss. Paparazzi Room View Gallery. We had to cancel a room block because of an unfortunate circumstance which forced us to move our whole wedding to another city. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Writers Bistro, which serves American cuisine and is open for breakfast, lunch, and dinner. Still owned by George Vanderbilt's descendants, it stands today as one of the most prominent remaining examples of the Gilded Age. Renaissance Asheville Downtown Hotel 31 Woodfin Street, Asheville, North Carolina 28801 USA +1 828-252-8211 3.9 1391 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Fitness Overview Photos Rooms Dining Fitness Local Area Map Meetings Weddings Offers Organise a meeting or event The Asheville Renaissance is within a 3-minute drive of Pack Place Education, Arts and Science Center. Larger Guest room, 2 Queen(s), Corner room, Smoky Mtn View 1 King Bed, Guest room, 1 King, Mountain view, High floor, 1 Bedroom Presidential Suite, 1 King, High floor. Beginning in March each year, visitors can see live craft demonstrations daily in the Folk Art Center lobby. Select rooms & suites offer high floors and sweeping mountain views. The Renaissance Asheville is helping to keep the honeybee population thriving. This property might pay Booking.com a little more to be in this program. I came back at 4 to check back in, and a different person was at the desk and she asked me "Did you get a text your room was ready?" Furthermore, it was great to have free Wi-Fi. All content should be genuine and unique to the guest. It was clean and we liked a plentiful breakfast. private events. Sincerely, Neville Erasmus General Manager. Thank you again and we hope to have the opportunity to serve you again soon. Guests of the hotel can relax by the indoor pool. Phone: (828) 252-8211. I loved top location, extremely helpful staff. Renaissance Asheville Hotel 31 Woodfin Street 9+ images Renaissance Asheville Hotel, located approximately a 5-minute stroll from Black Mountain College Museum and Arts Center, features a free carpark, an indoor swimming pool and a saltwater pool. Two girls (12,13) and son is 14. Guests at the Renaissance Asheville can keep up with their fitness routine in the on-site fitness center. Private Bathroom During this time, guests can take the opportunity to explore the stunning landscape and the various amenities that the hotel has to offer. Dining options include the Writer's Bistro, which serves fresh, farm-to-table cuisine. Orange Peel music venue, and the U.S. Cellular Center. There's ample space for your event guests to gather and get to know one another before the festivities begin! This double room features a flat-screen TV, seating area and air conditioning. The smoke-free facility has a beautiful interior, creating a fabulous setting for enjoying the premier musicians who perform here. Our goal is obviously to ensure that none of our guests have to wait so I am very sorry this issue inconvenienced you. Guests enjoy walking to all downtown Asheville has to offer; shopping, attractions, 100+ restaurants, and nightlife. Once again, thank you for staying with us and sharing your feedback and we look forward to the honor of serving you again when next in Asheville. author Thomas Wolfes childhood home. After your fun-filled day of hiking, rafting, or ziplining, a modern guest room awaits you. Break a sweat with an energizing workout in a modern, upscale fitness center! In addition to an Eastern National bookstore and Blue Ridge Parkway information desk, the center houses three galleries, a library and the Guilds oldest craft shop. It is fairly clean and fairly large hotel, the staff are helpful and location right in the path of everything is perfect. Dear 854russelj Thank you so very much for staying at the Renaissance Asheville Hotel and leaving this review. LOL. One whole side of the room was windows that looked out to watch the sun set over the mountain tops. Located only 5 minutes' walk from Black Mountain College Museum and Arts Center, 3-star Renaissance Asheville Hotel offers valet parking service, express check-out and concierge service. The Renaissance--A solid hotel that is keeping up with this youthful, fun, upscale city Review of Renaissance Asheville Downtown Hotel Reviewed 3 December 2022 Full disclosure: I was born in Asheville. Lock in the lowest price from these sites, Great hospitality at this downtown hotel. They really need to check that out. Visa, Renaissance Asheville Downtown Hotel Situated directly beside Pack Square Park, the 3-star Renaissance Asheville Hotel offers free self-parking, a restaurant and a free car park. Best Neville Erasmus General Manager. Just steps from downtow. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Ask us about our beekeeping project during your stay. Renaissance Asheville Downtown Hotel rooms include a sitting area with a flat-screen TV. Marriott Proprietary Information. Tripadvisor performs checks on reviews. language, whether its just a rating or contains comments as well, etc.). When booking more than 9 rooms, different policies and additional supplements may apply. Reservations were wrong at check in-reservations that i made and know that i gave the correct information to them. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Tripadvisor performs checks on reviews. The hotel offers free on-site parking. Also, all night long, our room made lots of original noises, like water pipes singing and moaning randomly and loudly. Dear 159karinae Thank you so much for staying at the Renaissance Asheville Hotel. Room is spacious. AAA tried to contact them again and got nowhere. Situated directly beside Pack Square Park, the 3-star Renaissance Asheville Hotel offers free self-parking, a restaurant and a free car park. Getting a less than stellar room did not surprise us after the very bad experience we had at the front desk with the staff member who assigned the room. Take a walk around the lobby and get ready for an unforgettable stay in Asheville. World renowned for its diversity of plant and animal life, the beauty of its ancient mountains, and the quality of its remnants of Southern Appalachian mountain culture, this is America's most visited national park. The room met needs, updated with view. Buncombe County Courthouse is minutes away. The Grand Ballroom offers more than 8000 sq.ft. Enjoy our indoor, saline Junior Olympic Pool. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Surrounded and crisscrossed by forested coves and meandering creeks in the botanically diverse Southern Appalachian Mountains, The North Carolina Arboretum is set in one of the most beautiful natural settings in America. If you buy something through our links, Oyster may earn an affiliate commission. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Large Corner Queen Room with Two Queen Beds, Queen Room with Two Queen Beds - High Floor, Destinations, properties, even an address, 1717780,1717850|1,1718890|4,1718890|2,1710950,1718890,1716160,1721460|2,1708660,1716160|6,1722430,1721460,1715610, Personal or sensitive info (e.g. Copyright 2000-2023 Cvent, Inc. All rights reserved. Asheville Hotel is colorful and modern, with a clean-lined white front desk, cube-shaped lamps, and several eclectic seating areas, one of which has a lime green It was great to be a loyal elite customer, in mountainous Asheville, paying $300 a night, to look right onto the parking lot. How far is the city centre located from the hotel? The Folk Art Center is home to the Southern Highland Craft Guild. Find a cancellation policy that works for you. I failed to read my check in time and thought it was at 3pm when in fact it was at 4pm. ft. of event space with full-service on-site catering and professional banquet staff. A few minor complaints about not clean bathrooms. Free WiFi, Mastercard, Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with yellow-and-white-striped accent walls and patterned carpeting.