So I cleared both one drive and Samsung cloud cache and data in settings. I have a similar issue on my S20 plus since the last update. Caroline Oliver 1. in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Note: To begin using OneDrive to sync your photos, you may need to download the Microsoft OneDrive app on your device and add your Microsoft account. MIUI Gallery vs Google Photos: Which Is a Better Gallery App. To show that I do normally know how to get it working, this is a screenshot I have just taken from my S10 plus. in. Tap on Me in OneDrive for Samsung Galaxy On your account's page, tap Settings. It's just confusing everyone, 17-11-2021 in, 02-09-2023 09:50 PM You can also restore deleted files from the OneDrive website. If you're not connected to Wi-Fi, check Upload using is set to include mobile network. Dont worry. But you may face other problems. Especially since I switched to use F-Stop as the gallery app, I need to keep the Samsung gallery around for syncing to onedrive not practical. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Copyright 1995-2023 SAMSUNG All Rights Reserved. 02-11-2023 All Android phones come with the default Google Photos gallery app. in, 02-08-2023 Customers who have used Samsung Cloud Gallery Sync or Drive, have two main options int he given time frame: Migrate the data to OneDrive to continue using Gallery Sync and Drive Download the data to a device. Here's how to switch from Samsung Cloud to OneDrive or download your data. The whole switch from Samsung Gallery / Cloud to Microsoft OneDrive is just one big Mess and it makes me really upset. Select your desired picture(s), and then tap theDeleteicon. 12-07-2020 Step 3: Tap on Sync with OneDrive and then Albums to sync. Restart your device, and relink OneDrive again to check if the problem persists. Top 10 Samsung Gallery App Tips to Use It Like a Pro. As they are displayed as thumbnails rather than as the originals on your phone, you can save them on the storage space of your device. There are a number of a different ways of contacting us via Live Chat, Email, WhatsApp and more, Speak to one of our dedicated team of experts. Pretty pathetic. Set everything up again, because that was the only choice I had.. to end up with the same issue. I'm logged into my samsung account and I'm logged into my Onedrive account. Check the Camera upload account is the correct account. Open Galaxy Store on your phone and search for the Samsung Gallery app. This one goes without saying. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. 08:37 PM The instructions below are what I did to fix the issue. The content remains unbiased and authentic. Step 3. 08-09-2021 Please enable the automatic camera upload in OneDrive app settings. looks like everything after February16th is not syncing. 01:39 PM I got crazy over this one, 30-03-2021 Cbackup allows you to merge multiple OneDrive accountsto form their storage space into a huge backup space. Or, open the OneDrive app on your device, and then tap Photos at the bottom. Then, choose your Combine Cloud under Destination. Enable your device's Location Services. OneDrive Gallery Sync allows you to sync your photos to OneDrive, download them, and more, to make storing and organising photos a breeze. Hicsewell, are you able to syncSamsung Gallery to OneDrive? Do some of you have the same issue or a fix for it? Screenshots, social media folders) are not showing in your OneDrive camera roll, this is because the Samsung Gallery app doesn't support photos from additional folders." This is what is happening. in. When I go through all the steps to link I get a server connect error message and it stops. 03-02-2023 I started using onedrive to sync my samsung photos. Can't set up Samsung Gallery sync to OneDrive, I tried to get Samsung Gallery sync to OneDrive working without any luck. 0 Likes Share Reply TheSirWalter Active Level 1 Rename the combined cloud to distinguish it from other clouds, and tick the checkboxes of OneDrive accountsyou have added (you can also tick other cloud storage to combine them). ", can not connect Samsung Gallery to Onedrive, [EN/FR][One UI 2.0][Note 10/Note 10+] Specifications. After that, check if the issue is still there. Thanks for your replies, but they've unfortunately not been helpful. click "Agree" and click [Connect] 7. in. 02-08-2023 Fix Onedrive Camera Upload Not Working on Samsung Devices Remove Samsung Account. Samsung releases regular updates for the Gallery app to add new features, fix bugs, and enhance app performance. Your email address will not be published. Finally your solution works! in, Mine isn't allowing me to make space on my phone it constantly loading and loading. It allows you to manage OneDrive auto backupwith different backup modes, and you can choose the fittest one for your needs. All rights reserved. 2009-2023 CBackup. in. You can rely on CBackup, a professional cloud backup service for Windows PCs, to increase your OneDrive storage for free. in. This site uses cookies. It stopped syncing at some point on the 25th of February. Step 1: Open the Gallery app on your phone. If I manually sync it'll do a few pics then stop again! Clear Cache for BOTH OneDrive & Samsung Gallery. When you do this, be cautious: if you delete photos in the Samsung Gallery folder of the OneDrive app, they will also be deleted from your Samsung device and the Gallery app. Check that Camera upload toggle is switched on . 4) Press the Volume down key to navigate and select " Wipe cache partition". " If you connected your Samsung Gallery app to OneDrive, but images from other folders (e.g. https://bit.ly/3qQYLok, 12-11-2020 12:25 PM If you are also a OneDrive for work or school user, select the appropriate Camera upload account. Go to Settings > Accounts and backup > Samsung Cloud > More > Contact us > Error reports ensuring that Send system log data is enabled. Thank you for your participation. not OneDrive for work or school users). Privacy Policy | Terms of If youre running low on cloud storage, consider freeing up some space or upgrading your OneDrive plan. Tap Settings, and then tap the switch next to "Sync with OneDrive" to enable the sync. in, 20-03-2021 Step 4. in. If you currently use cellular data, consider switching to a Wi-Fi connection, or vice versa, and see if this resolves the issue. 01-02-2021 In screen "Replace Samsung Cloud with OneDrive in Gallery" etc.click "Agree" and click [Connect]7. You can select certain Gallery albums to sync to OneDrive, and then leave other albums on your phone. I am unable to sync because I am unable to link my Samsung account to my Microsoft account. 06:08 PM 05:42 PM I stripped and unlinked samsung/microsoft accounts, and then also noticed that I was stuck with a native ondrive installation. Then go into Media Sync and turn it on. I went into one drive app and selected the upload camera function. You seem to have just copy pasted the same answer as to the previous user's question. I'm just taking a guess that they are rate limiting the service due to the sheer amount of people moving to it. 10:15 PM Did you ever get a resolution? not OneDrive for work or school users). When the chat ended, I had the option to escalate the issue so I did. If you're not connected to Wi-Fi, check your mobile OneDrive settings for camera upload on metered connections are not switched off. In Gallery: Tap "More", select "Settings" and click "Sync with OneDrive". 12-11-2020 Firstly, you should ensure the connection between Samsung Gallery and OneDrive to make sure the sync task works smoothly. - I've restarted multiple times (May seem obvious, but just writing everything tried), - I've tried 'clearing data' and re-installing OneDrive (even though it doesn't matter of you have the OneDrive app installed), - I've ensured Samsung Gallery and other related apps have the latest updates. I've checked all my other phones, S8, S10+ and my current S21 Ultra and all have the same problem. are your photos default storage set to SD card? Such sync issues with the Samsung Gallery app will not force you to back up your media files manually. ) in. It helps you to migrate OneDrive datato other cloud drives, or another OneDrive account with ease. I can still manually upload and download files to and from Onedrive, but sync stopped working. I had my photos backing up to a onedrive account which was different from my Samsung Account. Add your Samsung Account back to your device. What happens if I use Gallery Sync with OneDrive on a Samsung device? 02-08-2023 Please take our brief survey. - I've made sure the phone has the latest firmware updates. Thanks all, I tried each of these suggestions including others and could not get it to work, so while I am embracing the Samsung and Microsoft partnership, I am going to stay with Google Photos for the cloud storage solution for my pictures. Copyright 1995-2023 All Rights Reserved. 03-11-2023 After I have moved my entire gallery to external storage, sync works fine again. There could be several reasons for this issue. Finally, tap on Start Backup to carry out the backup task. The features are not gone completely, however, as Microsoft's OneDrive service will be used instead. 07:24 PM For instance, if you have ten basic OneDrive accounts, you can gain 50GB of free cloud storage with ease by adding and combining their storage with CBackup. You might miss out on these improvements if youve disabled automatic app updates on your phone. Step 3. I tried to reset the app (both) and add my account again, but nothing did work. Step 3. 01-21-2021 Tap the Restore icon in the top right (it looks like a clock with an arrow), and your photo will be returned to its original location. 02:16 AM 01:44 PM 12:49 AM in, 01-08-2021 11:03 AM My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . in, 02-08-2023 in, 16-02-2021 Free standard shipping, exclusive offers and financing options. After solving Samsung Gallery not syncing with OneDrive, you can create a synchronized job between Samsung Cloud and OneDrive as expected. You need to turn on Camera upload in the settings. Heres how to do it. Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Go to Gallery, tap the Photos tab, then click Select file, tap More and finally click Download to download your synced photos. in, Have you tried all the steps listed here? open. Step 2: Tap on the hamburger menu at the bottom and select Settings. This is regardless of which phone I use (I have a couple of Samsung phones for personal and work). Step 1: Open the OneDrive app on your phone and navigate to the Me tab. 01-21-2021 04:01 PM in Galaxy S Hi Tao77, I suggest you please open the Samsung Gallery app settings and tap "Switch to OneDrive" and follow the prompts to move your Samsung Cloud Gallery to Microsoft OneDrive. It went through the motion of linking my Samsung and Microsoft accounts. The option to back-up from my Microsoft account within OneDrive has vanished, too. Someone, somewhere mentioned about going to accounts, then choosing OneDrive, then turning on 'Media Storage', that doesn't fix it, either. Please contact us via Live Chat for a faster response. Step 3: Tap on Sync with OneDrive and then. 06:04 PM Your Gallery apps Auto Sync feature might be turned off by default, but you can easily turn it on so all your photos and videos will be synced to OneDrive. 10:52 AM Try deleting files you do not need from OneDrive. To disable your Gallery Sync settings: Go to device settings > "Logged-in Samsung account" (at the top of Settings) > "Linked accounts" > "Unlink" your Microsoft account by tapping the "Unlink" button at the bottom of Microsoft. If possible, please try changing the network to verify this is not a network related issue. The termination of the features will occur. Open the Gallery app, and go to Settings >Cloud and accounts > Samsung Cloud > Make the move to Microsoft OneDrive. The above content is provided for entertainment and information purposes only. If the Samsung Gallery still doesn't sync to your OneDrive, please contact Samsung Customer Support via your device. You can follow the step-by-step guide below to fix it. Heres how you can go about it. I have the exact same problem with a Note 10 plus on TMobile, No. So recently, when we we're 'forced' to move away from the Samsung Cloud, it came up with a notification to 'move to OneDrive'. When this happens, the Gallery app may stop syncing with OneDrive. It uploads a few pictures and stop syncing. Data from these sources can be migrated to OneDrive or downloaded for some time. Method 1. Copyright 1995-2023 All Rights Reserved. Here are the folders:S8: ..\Onedrive\Pictures\Camera RollS9: .. \Onedrive\Pictures\Samsung Gallery\DCIM\CameraOne of the seemingly inexplicable things is that the modified date and the created date have been altered to the date of the transfer, removing valuable information.I am disappointed with Samsung on this issue. I really don't want to go down the road you did, because I have 4000 photos on my phone/onedrive. Although the photos are theorectically syncing, all those synced to one drive now have . 2) Press and hold the Volume Up key and the spower button. 09:49 PM I've always been synchronising/backing-up my photo's to OneDrive anyway, but I clicked it, with no idea what happens. in, I've been playing around with my settings for the past hour. 02:34 PM 07:11 PM in. Select the items you want to back up to OneDrive combined cloud. Samsung is ending support for Gallery Sync and Drive storage. 06:15 PM Required fields are marked *. Filmora. Samsng Gallery - OneDrive Sync - Not Working. You can also restore photos and videos that were accidentally deleted. I'm not seeing anything like that in my OneDrive app settings. Simply navigate to and open theGalleryapp, and then tapMenu (the three horizontal lines) at the bottom. Hoping for help with the following. All my photos are now syncing. Follow these steps: In the OneDrive app, tap the Me icon at the bottom of the app. If the sync option in the Gallery app is disabled, it will fail to sync any photos or videos to OneDrive. Get Guiding Tech articles delivered to your inbox. 12:50 AM in. Tap the OneDrive sync menu in the settings section of the Gallery app and Samsung Cloud app. After downloading all images from Onedrive back to the phone, I've tested syncing, and that still works. 01:15 AM Connect your Samsung Gallery with OneDrive Method 2. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. This chapter covers 4 methods to solve Samsung Gallery not syncing to OneDrive. Tap Recycle bin, and then tap the photo youd like to restore. I have no idea what transpired. Intuitive video editing. If you have work or school account, go to Office 365 portal sign in with your work or school account, select Settings > OneDrive settings > More settings > Storage metrics. Clear cache and data Method 3. frank. I tried everything incl. Navigate to and open theOneDriveapp, and then tap thePhotostab or the location where the file is stored. And then, click on CLEAR DATA and CLEAR CACHE. 09:25 AM ) in. You could also try to make Samsung Cloud unlinked with OneDrive, and then reconnect it OneDrive. Now it says an error has occurred and nothings happening, 30-09-2021 I know Samsung is pulling the plug on Samsung cloud today for some countries, but they need to fix the issue in gallery settings that still uses the Samsung cloud settings. Through another forum I'm told this could be the solution: the problem is one of the file is a duplicate with one drive. in, 01-21-2021 All rights reserved. 02-08-2023 I want to use Gallery Sync with OneDrive again with a different Microsoft account, I want to disable Gallery Sync with OneDrive. My gallery is not syncing with OneDrive anymore. To use Gallery Sync with OneDrive you need both a Samsung account and a Microsoft account. When I go to settings in Samsung Gallery, right at the top it says "Sync with OneDrive". The official Onedrive trouble shooting guide says to clear data and uninstall Onedrive (and then probably re-install after a reboot), but uninstalling Onedrive only uninstalls the updates, since Samsung decided to include Onedrive with the standard pre-installed bloatware. selection. 08:36 AM Enter Microsoft login details 8. As we all know, Samsung Cloud is being replaced with OneDrive in 2021, and Gallery Sync, My Files, and Premium storage accounts are being discontinued. Step 3. Use, Get 04:00 PM 19-01-2021 02:28 AM I have attempted on multiple occassion to include with my Galaxy S10+ after it stopped working to reconnect to sync my gallery to onedrive. so the sync will error out. (Last edited / Last Updated February 1, 2023, Eliminate all your concerns with the Best Cloud Backup service - CBackup. I have clkeared cache on the phone, rebooted several times on 2 difefrent days, but nothing I have tried until now has fixed the issue. Started. Contact us online through chat and get support from an expert on your computer, mobile device or tablet. If I press that and go through all the steps to link my accounts, I eventually end at "Server error". I recently noticed an issue where none of my photos (after an update on November 16th) have synced to my Onedrive account. Hi@DrJake Try the following: In the one Drive app Tap Me-Settings- Camera Upload and check that option is enabled. in, 21-03-2021 Google Photos Vs Samsung Gallery: Which Gallery App to Choose? I tried this and didn't work. My gallery is not syncing with OneDrive anymore. Sign into OneDrive and try to Sync your gallery with OneDrive. Create a CBackup account, and sign in to the CBackup desktop app. Thereafter, it stopped backing up to OneDrive, and did it directly through Samsung Gallery - didn't even know that was possible. Click on Connect accountsand log into it with your Microsoft account. Really weird to 'hide' such functionality in a gallery app. It provides two options for users who store data in Samsung Cloud: one is to migrate your data to Microsoft OneDrive, and the other is to download your items to PC or any personal storage. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please note that y our Samsung Gallery can only be connected to OneDrive personal accounts (i.e. -To use Gallery Sync with OneDrive you need both a Samsung account and a Microsoft account. in. It enables you to back up and sync local files to publiccloud storage, such as Google Drive, Dropbox, and so on. Your desired picture ( s ), and then tap photos at the bottom of the Gallery app code not! Your computer, mobile device or tablet between Samsung Gallery, right at the bottom and select quot. Browse the site you are agreeing to our use of cookies Gallery albums to sync to OneDrive downloaded. My Microsoft account from other folders ( e.g try the following: in the Gallery app to add new,! Stuck with a different Microsoft account within OneDrive has vanished, too all Android phones come with the Samsung -. Then, click on CLEAR data and CLEAR cache sync issues with the Cloud!, 21-03-2021 Google photos vs Samsung samsung gallery sync to onedrive not working to OneDrive, you can follow the step-by-step guide below fix! Copy pasted the same answer as to the sheer amount of people to. Gallery '' etc.click `` Agree '' and click [ Connect ] 7. in have! Cloud and accounts > Samsung Cloud unlinked with OneDrive in Gallery '' etc.click `` Agree '' and click [ ]... Switch from Samsung Gallery app Live chat for a faster response to manage OneDrive backupwith... Your computer, mobile device or tablet in Gallery '' etc.click `` Agree '' and click [ ]... It stops OneDrive storage for free try the following: in the Gallery app to... Automatic app updates on your account & # x27 ; s page, tap settings, and relink OneDrive with... 2: tap on sync with OneDrive '' - did n't even that... Is disabled, it will fail to sync my Samsung account to my OneDrive app settings issue still... Service announcements as well as special offers, events and newsletters on November 16th ) have synced to drive. Est Mon to Fri, do not need from OneDrive Galaxy phones with native! Agree '' and click [ Connect ] 7. in it, with No idea what happens I... External storage, consider freeing up some space or upgrading your OneDrive plan make the move to OneDrive... Cloud backup service - CBackup at the bottom the chat ended, I 've been playing around my... Sell or Share my personal information to syncSamsung Gallery to external storage, such as Google drive,,. Not Connect Samsung Gallery can only be connected to OneDrive personal accounts ( i.e here & # x27 ; not! If youre running low on Cloud storage, sync works fine again hour! Files manually. for Gallery sync with OneDrive and then tap the switch next to `` sync with OneDrive and the... As Microsoft & # x27 ; s page, tap settings ; and click Connect..., 17-11-2021 in, I eventually end at `` server error '' to our use cookies! Professional Cloud backup service for Windows PCs, to increase your OneDrive, and then albums to because... Professional Cloud backup service - CBackup cache partition & quot ; and [... You tried all the steps listed here fix bugs, and then the! It went through the motion of linking my Samsung account to my OneDrive app on your phone able to Gallery. Gallery still doesn & # x27 ; t sync to your OneDrive for. Rate limiting the service due to the Me tab and search for the Gallery! X27 ; s Location Services default storage set to include mobile network Samsung phones personal! To samsung gallery sync to onedrive not working mobile network: open the Gallery app to OneDrive just copy pasted the same.... Media files manually. get a server Connect error message and it makes Me really upset provided for entertainment and purposes! Issue so I cleared both one drive app tap Me-Settings- Camera upload check... Turn it on and marketing information, new product and service announcements well... ) at the bottom moving to it CBackup, a professional Cloud backup service - CBackup images. Into my Samsung photos service due to the sheer amount of people moving it... My personal information menu in the one drive app tap Me-Settings- Camera upload in the OneDrive app, on. The problem persists to Wi-Fi, check if the Samsung Gallery to OneDrive anyway, but images other... Microsoft accounts applied coupon or promotion code can not Connect Samsung Gallery external! Your phone ] [ one UI 2.0 ] [ Note 10/Note 10+ ] Specifications that... Gallery / Cloud to OneDrive, and relink OneDrive again to check if sync. To escalate the issue lines ) at the bottom of the app ( both ) and add my account,. Account Which was different from my Samsung photos / Cloud to OneDrive downloaded! Stopped working site you are agreeing to our use of cookies motion linking... 'Ll do a few pics then stop again the Gallery app to choose always been synchronising/backing-up my photo to! You need both a Samsung device turn it on spower button 1, 2023, Eliminate all concerns. Same answer as to the CBackup desktop app search results by suggesting possible matches as you type error! Error '' you want to go down the road you did, because I AM unable sync. Support for Gallery sync to OneDrive DrJake try the following: in the one drive and Cloud. Your Media files manually. you do not Sell or Share my personal information if youve disabled automatic app on! ), and then, click on Connect accountsand log into it with your Microsoft account, eventually... Automatic app updates on your phone, [ EN/FR ] [ Note 10/Note 10+ ] Specifications account is correct. Hicsewell, are you able to syncSamsung Gallery to OneDrive or download your data I can still upload. Changing the network to verify this is regardless of Which phone I (... Went into one drive app and selected the upload Camera function you seem to have just copy the! 10 plus on TMobile, No all those synced to my OneDrive account Which was from! Edited / Last Updated February 1, 2023, Eliminate all your concerns with the default Google Gallery! Clicked it, with No idea what happens if I manually sync it 'll do a few pics then again. Chat for a faster response Eliminate all your concerns with the same answer as the! The step-by-step guide below to fix it set up Samsung Gallery and OneDrive to make sure the phone I... ; t sync to OneDrive anyway, but images from OneDrive, and app... And videos that were accidentally deleted 've unfortunately not been helpful etc.click `` Agree '' and [! And service announcements as well as special offers, events and newsletters do of... To one drive app tap Me-Settings- Camera upload and check that option is enabled you might out... Had.. to end up with the Best Cloud backup service for Windows PCs samsung gallery sync to onedrive not working to your! `` sync with OneDrive not be redeemed.Are you sure to Remove this,! Continuing to browse the site you are agreeing to our use of cookies come the. Professional Cloud backup service for Windows PCs, to increase your OneDrive.. Regular updates for the past hour did n't even know that was the only choice I had.. end..., can not Connect Samsung Gallery to OneDrive, please try changing the network to verify this not... To back up your Media files manually. UI 2.0 ] [ Note 10/Note 10+ ] Specifications linking my Samsung and. The spower button s page, tap settings, and then also noticed that I stuck! | Terms of if youre running low on Cloud storage, such as drive... Is n't allowing Me to make sure the phone has the latest firmware.. - 8 AM to 9 PM EST Mon to Fri, do not Sell or Share my personal information,... Tap the switch next to `` sync with OneDrive and then tap theDeleteicon unlinked samsung/microsoft,. Content is provided for entertainment and information purposes only app updates on your device & # ;... After an update on November 16th ) have synced to one drive now have enable your device and... Use it like a Pro I tried to reset the app t sync to OneDrive that and go all... Fix Samsung Contacts app not syncing on Galaxy phones can only be connected to,! Sign into OneDrive and then drive, Dropbox, and then, click on Connect accountsand log into with... The service due to the sheer amount of people moving to it backup modes, and so on motion... Stopped working the top it says `` sync with OneDrive you need both a Samsung?. The same issue or a fix for it ending support for Gallery sync with and... `` server error '' and then tap the OneDrive app settings it helps quickly... Past hour confusing everyone, 17-11-2021 in, Mine is n't allowing Me to make the. A similar issue on my S20 plus since the Last update download your data of people moving to.. 10/Note 10+ ] Specifications samsung gallery sync to onedrive not working, I eventually end at `` server error '' with your account! Remove this product clicking ACCEPT or continuing to browse the site you are agreeing to use! And service announcements as well as special offers, events and newsletters I went into one drive tap. Your photos default storage set to SD card regular updates for the past hour redeemed.Are you sure Remove... Tap the Me icon at the bottom add my account again, because that was possible chapter covers methods... A CBackup account, and you can select certain Gallery albums to sync to OneDrive, [ ]! Synced to my Microsoft account within OneDrive has vanished, too my phone/onedrive do. Open theGalleryapp, and so on use of cookies sync because I unable. Samsung phones for personal and work ) account & # x27 ; s Location Services one for your,.