WhennI was a Team Leader and something happened under my watch with one of my workers i was held accountable as I should have been. New Case managers coming in was supposed to have 15 cases many had 22. The Tribune contacted Williams about the Haynes case last week. You will find good Ole Gail Tarpy. DCS called the data a snapshot in time and said it is part of an internal management tool designed to help supervisors prioritize their tasks. She wasnt surprised. Shes bullied several AFRICAN AMERICAN employees and she needs to be exposed. Bill Lee last month which stated the situation at DCS is "deteriorating.". Haynes re-filed her case on December 13, 2020 while she was still a DCS employee. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Change), You are commenting using your Twitter account. If you were on her lists, then you had to come in and work in front of her, Haynes said. Then in August, Haynes got a call from Internal Affairs that Jeffries had filed acomplaint against her for violating HIPPA regulations. While Im glad the truth is being exposed, it needs to be done more accurately and with tact. She said Jeffries would announce new policies during staff meetings that were contrary to DCS written policy. You just had to have a mask, she said. The Tennessee Department of Childrens Services does not provide you, or anyone else, with the status of your allegation(s) or complaint(s), but we will contact you if additional information is needed from you.NameFirst NameLast NamePhoneEmail. This has resulted in staff leaving DCS frequently. Disculpa Your writing is awful and if you need someone to proof read Ill be more than happy. Contact me via email: pwhite545@gmail.com. Late Wednesday, the department provided information about visits to a separate groups of kids - who are in state custody - and said caseworker meetings with that group are meeting or exceeding federal goals. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Safe Measures is a dashboard to help case managers and their supervisors prioritize their daily and weekly tasks. When a provider complaint is received, the TennCare Oversight Division will forward the complaint to the MCC or MA-SNP for investigation. They force FSWs to sleep in offices with kids because they have overcrowded placements and run providers off. I spent 43 days in jail before I got to go in front of a judge and had to bond out. If there was an issue and i addressed it with my leaders I would email the old Commissioner, something my supervisors (Jeffries and Brookover)did not like. See resources for parents, teens and foster families. Many times emails are sent out asking can we send john Doe or Susie Doe home with services even though you know the child is not ready. We are aggressively taking steps to retain our current staff. Seven months went by. DCS reports that only 8,200 of those children are in foster care. Using a conservative estimate of two children per case, the total is 110,760 children. endobj The teenagers were placed in state care and Haynes got two days suspension without pay from Jeffries for trying to find them a safe haven. I will say this: DCS may have intentionally tried to hurt me but all they did was speed up my healing. The Clarksville Foster Care staff couldnt find an attorney to take their case. For the Department of Childrens Services, also look at APP (policy) which reads: The content of the form will look like this: The purpose of this form is to report alleged violation(s) or suspected violation of any federal, state or local law, rule or regulation or breach of State of Tennessee and/or DCS policy committed by a DCS employee, agent or independent contractor. DCS has admitted that often a single case includes more than one child. DCS provides administrative and due process procedures for alleged perpetrators who have been named in substantiated reports of abuse or neglect and releases the information from records involving substantiated perpetrators. Traveling on down to Dickson and Waverly. The child was returned he was later involved in a high speed chase on I24 in a stolen vehicle and still allowed to remain in the home. Onze Haynes said three times she was not given veterans preference and would have been selected had Jeffries followed the rules. because when you have your own agency investigating complaints nothing happens, everything is kept in house and swept under the rug, which allows the culprits to continue their reign of terror. Summer slipped into Fall. We employees have to suffer. The detentions started in May 2020 right in the middle of the COVID-19 lockdown when everyone was supposed to be working from home. He is under great mental abuse at his fathers and we got dcs involved. Proudly powered by Newspack by Automattic. Please follow the link below to report suspicions of abuse/neglect of children when the suspected abuse/neglect took place in Tennessee. The data you see in the screenshots you have from the Safe Measures tool show, at that moment in time, the number of face-to-face visits with children who are NOT in state custody and their families who are receiving services from the department. Tennessee made my birthmother a psychopath and they split me into with my traumas. When employees file complaints against their supervisors, the investigations are slow and are often never completed. She cited an employee survey that blasted current DCS leadership as one reason workers are leaving. Please provide the following information:Please provide the alleged or suspected violator(s) Region and Division or YDC.Please provide the First and Last name(s) and job title(s), if applicaple for all parties involved.Please provide a detailed explanaton, to include who, what, when, where, how and the nature of the alleged or suspected violation(s).Date of when the incident/violation occurred.Please explain how you were made aware of the incident/violation.If you reported your concern to a supervisory official or any other department or agency please list them here.Please provide the First and Last Name(s) and job title(s) of any person (witnesses, fellow employees, supervisors, etc.) message, contactez-nous l'adresse Insightful coverage of Nashville and Middle, TN news. I had a case and the Case Manager was out sick and in these instances the Team Leader is responsible to ensuring the family continue to receive services in the workers absence. enviando un correo electrnico a Flex time, excellent benefits, education benefits, pension plan, market competitive pay, no travel requirements, excellent training to employees. Complaints aboutInsurance providers,including agents and companies, are handled using thisOnline Complaint form provided by NAIC. Pull a DCS roster of workers that used to be under this team, interview them privately and Im sure they will provide more information. We filed a complaint on this a year ago through the DCS comptroller and it was swept under the rug because Camille is still here at DCS. DCS Case Manager (Former Employee) - Athens, TN - January 29, 2020 Working for the state had its ups and downs. This woman and the entire department umbrella at cps have conjured up a false allegation case on myself and my partner due to fractures found in our daughter after undergoing negligence at birth on Fort Campbell military base. Marseeia Segovia and Angela Beth Mitchell were terrorist at best in the office. In order to most effectively utilze our investigative resources, and to protect the identity and reputation of the individuals incorrectly accused of committing improper acts, we do not undertake formal investigations without adequate cause. I decided to call it quits. We are also exploring further strategies to retain and recruit staff including flexible work hours/shifts, the ability to work remotely, recruitment opportunities with universities and colleges, and employing retirees to assist on a temporary contractual basis.". I drove to his home spoke with him and he was so excited about getting his son. Totally stressed out with work like that mistakes are bound to be made. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Veterans preference doesnt automatically give you a job it gets you an interview..thats it. People ask how did Mid Cumberland get this bad, look at the leadership. They buried it. I later went home and cried because i knew this young father was railroaded and lost his child because of friendships. It's just a lot of work, with little to no payoff in most scenarios. Im fed up with Tennessees bullshit. The Tribune has interviewed more than a dozen DCS employees who have filed grievances against their supervisors. We ask everyone involved with the child to include the child about possible placement options. Camille was a terrible Regional Administrator, placed in a position because of a personal relationship with her Director Sandra Wilson. Supersedes: DCS 1.4, 06/13/17 CS-0001 RDA SW22 State of Tennessee Department of Children's Services Administrative Policies and Procedures: 1.4 Subject: Incident Reporting Authority: TCA 37-5-105 (3); 37-5-106; 37-5-112 . Its hard to understand why Sandra Wilson and Jenifer Nichols allows them to operate in this fashion. They all trained Angel, Heather and a list of other terrible superviosrs. State Representative Gloria Johnson (D-Knoxville), has voiced concern about high caseloads in the past. The Customer Relations Unit reviews and responds to concerns and/or inquiries of clients, parents, foster and adoptive parents, advocates, legislators, and other concerned citizens regarding all areas within DCS, such as child protective services, foster care, adoption, agency programs, DCS policies and procedures or service delivery. <>/Metadata 854 0 R/ViewerPreferences 855 0 R>> I trusted the child but my hands was tied by higher up. I never did what they said I did, she added. When state workers file complaints, there needs to be an external source investigating these complaints. Together the two wrecked Havoc on the Workers in the Clarksville Office. When a problem occurs with the child then Camille and Lashanda toss hands up and blame the provider vs. the fact the child shouldnt have been placed in the first place. To help reduce caseloads in Davidson and the surrounding counites, we have also added contracted case managers from a private provider. We have sent several complaints that have went missing within the past two years, we have recently been threatened by our caseworker and have video footage thanks to our ring doorbell and that complaint is just sitting somewhere collecting dust; its just god awful! But it wasnt. Nichols forwarded the letter to Williams. CEO Approval. Click here to file a complaint online Contact the DCS Office of the Ombudsman: Email: ombudsman@azdcs.gov Call: 602-364-0777 or 1-877-527-0765 NOTICE OF AGENCY OMBUDSMAN The Administrative Procedure Act requires the publication of Notices of Agency Ombudsman. I didnt even work with her directly but she was very mean girl acting. If you went against any of them then you were cut from the DCS team by way of the Coretta Young with DCS Human Resources. I have forgiven him but because he refuses to accept responsibility and talk to me but rather go to DCS to up his social status and try to make me look like an idiot I have to do this. Children and parents are supposed to be at the forefront n they are not. The Department of Children's Services has a staffing problem. They put a gag order out that prohibits us from talking about our case, however, I am active duty in the military and if Uncle Sam has questions I have to give answers. In regards to everything else, Heather Jeffries is awful and vindictive. Haynes filed a complaint in June 2020. During the interview process when someone was coming thru Ms. Jeffries didnt like she would attend and asked all the questions and at times would state who she was going to hire or not hair, which is unfair hiring practices. Totally stressed out with work like that mistakes are bound to be made. I had he opportunity to work with some excellent Case Managers who were pushed out of jobs due to paperwork not being up to standards, although the Brian A lawsuit states seasoned workers could only carry a caseload of 20 cases and be successful some had up to 25 or 28 cases. enva un correo electrnico a I decided to call it quits. It was always the excuse that these children had mental health issues! <> stream Well this young man was doing everything to get his child, Ms. Brookover became angry at me when I reported the father was on track and asked for visitations .She then called a meeting for me and my Team Coordinator to meet at the Regional Office, The Deputy RA, TC, DCS attorney, Parents and their attorney were all present and when she started discussing the case in front of the parents and their attorney I was shocked, i looked at my TC who had the look on her face for me to stop talking. Copyright 2021 Scripps Media, Inc. All rights reserved. She didnt care about your work ethic, experience, military status.she just needed yes people. Then the foster parents home was broken into and all the children ran away still nothing from higher up. Dcs in Clarksville has been corrupt for years. You will see collective staff that have plenty of Negative Engagement Stories about Camille and Lashanda. The Davidson region exceeds both goals and fell just short of the goal for overall face-to-face visits in February 2021. Ms. Jeffries wanted us to do it in 30 days, Haynes said. Email Address: TennCare.Oversight@tn.gov, Tennessee Department of Commerce & Insurance DCS investigates child abuse, handles foster care placement and oversees youth detention centers. Hayness original complaint against Jeffries remained in limbo for months and was never resolved. Gail is deep-rooted in the community, go pull cases with her family members and you will see she closed those cases herself versus allowing another Region to work and close the cases. All kids thats been in custody over 6 months case is reviewed each month to ensure the Team Leader and Case Manager is doing what DCS has entrusted in them to attempt to get the child home by 12 months. Ive seen people who worked 14 years and they walked in and fired them and walked them to the door, she said. Good Ole Montgomery County couldnt have been made into what it is without Marseeia Segovia, Angela Beth Mitchell both fired Regional Administrators and the former Team Coordinator Marion Biggs who retired. But Terri Nelson said she spoke out because kids are suffering and because she was once in foster care herself. NASHVILLE, Tenn. (WTVF) Caseworkers at the Tennessee Department of Children's Services have so many cases that some are failing to meet monthly with children - as required by DCS policy. They hate having to work for them, with them or around them. Trading a bad supervisor for another. Was this review helpful? on Thanksgiving I was told that the my adoptive cousin who sexually abused me when I was a foster child is trying to become a licensed foster parent. Our kids families and employees deserve more. All kids thats been in custody over 6 months case is reviewed each month to ensure the Team Leader and Case Manager is doing what DCS has entrusted in them to attempt to get the child home by 12 months. If prior workers interviewed for jobs and Ms. Jeffries did not like them she did not hire them. No one deserves to be mistreated. To submit a complaint forRegulatory Boards or Fire Licenses/Permits,visit CORE. You should do an investigation into the Director of the Child Abuse Hotline. He said since she was no longer a DCS employee, she was not allowed access to internal reports nor did she have a right to know what happened to the investigation of her original complaint against Jeffries. Font Size. Now I have missed my daughters first steps, Halloween, Christmas and now new years with both children and to get my son Im driving 1 hr and 8 minutes to meet his father 30 mins from his house and getting to keep him not even 48 hrs 3 weekends a month. Well, Ms. Jeffries did not feel she was capable of parenting the boys and instructed staff to move toward termination. But she never heard from the department about the incident. That is nearly five times higher than the average monthly caseload allowed by state law. At the start of this disaster the caseworker that was assigned to us forge documents and made up a story to fit the African-American stereotype, black parents are abusive to their children due to domestic violence, which is by far the false statement if Ive ever heard one. So when the child(foster Child) said something to me about her placement I spoke with the CM and had her to address the issues with the Foster mom. But even she was surprised by the internal graphs we showed her. Meetings should be entered within 30 days. Although this hit the nashville papers, no one reported that this kid was a custodial kid, again Ms. Brookover pushed this under the rug, the previous foster parent was not even allowed to attend the funeral or told of what was going on. Nikki Hentzs supervisor told me my son is basically throwing a tantrum because he cant get his way and come with me. Look at the multiple complaints over the years that have been washed down the drain. In their own words: Here's what DCS case managers told the state when they quit. Apply to Store Manager, Restaurant Manager, Case Manager and more! Child Protective Services History Check Request. My job was to assist the parents in permanency , but when you receive interference from The powers that be you are helpless. In December it got to the point that everyday it was something new, something ridiculous. She took it upon herself to become involve in someone elses case when she shouldnt have. Lamentamos pelo inconveniente. It was pure retaliation for filing my grievance against her for unfair hiring practice, she said. It was sad to see so many great workers disciplined for frivolous reasons because Ms. Jefferies had a problem with them, if the workers complained they were retaliated against, and if you spoke up for them you were retaliated against. Last year a foster parent begged DCS not to return a child to his home, stating there was ongoing issues and concerns the child was reporting while visiting with his parents. ]//xyee*j_nq#:$Ly$m\!6,$/IY,E1A-noY^r7S?vr95/9YgxoU)ObG~Yn,:Mayl e[3Egpn'A4l7Cvfe)#Jq)&DNm DCS Internal Affairs Director Atif Williams would not discuss the case but since Haynes never got back those two days pay, we can assume Jeffries complaint was upheld. If the provider is not satisfied with a Tenncare MCC's response to the complaint, the provider may seek other remedies to resolve the complaint, including but not limited to, requesting a claims payment dispute be sent to an Independent Reviewer for resolution or pursuing other available legal or contractual remedies. looking to speak with Peter White about my story if possible! This again is why change is so darn difficult at DCS. He had been asking for visitation but him and his attorney had turned down supervised visits and then filed for full custody, a week later my hair follicle came back and I was not only shocked by the results but knew something wasnt right so I went and paid for my own hair follicle the day after receiving Dcss results. Dcs falsified drug screen results proceeded with court and ruled on it knowing I have jo counsel he had step down broke hippa and refused to represent me dcs caught lying numerous times under oath and judge ignored it falsified results of mental eval and a d assessment took my calls and visits removed my son with ko reason took false warrant on me to have me locked up for 2 half hours so they could remove him placed him in state custody 9 days before I seen any judge or had any drug screen day before they had law lock me up take my son they stood in my home said said looked to be spoiled violated my sons and my own rights cause irreparable mental harm to him and myself didnt follow due process either blued me in open court no lawyer to represent me knowing theyre post to appoint me a new one but threatened me with my visits to take hair folical.kncourt after me telling them I had temp dye and products on it from Halloween then had a court session while I was sick and couldnt attend and had jo attorney stated things like I was deliberately ignoring and not showing for court because of a warrant for fta the attorney at litem stated she wont show any way she dint care she dont want locked up for the failure to appear warrant slandering me and all together derogatorising my name they have said thing to my child like that he has had bruising on his neck and his right fingers had broken since in care I ask him he started shaking begging me not say nothing he didnt want sent to boys home I reported my worries with dcs hot line and case workers nothing was done after that the mis treatment got worse its been a year I can find an attorney who will help me I dont have alot cash and I dint have the right last name they are gonna try taking my parental rights on the 11 April 2022 Ithey had jo reason take him Im not a bad mother someone plz help me plz, Your email address will not be published. When you (DCS)are investigating yourself (DCS) of course everything is pushed under the rug, whose going to make themselves look bad. Indian tribes have jurisdiction over Indian child custody proceedings. However, we encourage you to provide your contact information in the event additional questions arise during the investigation process. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Cons. 2 0 obj State policy: If a veteran is on the list of eligibles and if the minimum qualifications and the skills, abilities, competencies, and knowledge of the veteran and any other applicant being interviewed for the position are equal, preference will be given to the veteran for the position. ", For example, the month of August 2021 (last month) shows 46.9% of kids were "Not Found". If you need to report suspected abuse or neglect of a child, please contact the Child Abuse Hotline toll free at 1-877-237-0004. Report Abuse or Neglect. This happened to me. . In June, 34% of open cases were marked as "Not Found" meaning no caseworker visited or information about that visit was not entered into the system. she found out after seeing it on the news. Si vous continuez voir ce Another brother who has been around our birthmother for years had to kill his biological uncle out of self defense and then KPD put him on the street homeless while Cherokee Mental Health in Knoxville had him on 18 different psychotropic medications. I once went to a meeting and I told Ms. Brookover whatever you want to do, do it you are going to do it anyway. Haynes sent Commissioner Jennifer Nichols a resignation letter December 8, 2020, giving 30 days notice. Compare a list of programs that have declined since they started till now. Interview staff in the Central Office Building. I was arrested in Stewart county for a VOP when I wasnt on probation. When i questioned the attorney the next day she said she was doing what she was told. This process is also available for disputing annual Episodes of Care Reports. This has reduced placement options for DCS kids. Peter White was on track with pulling back 1 curtain and has now been silenced. a-Normal; A+; TN.gov . They also reveal a trend in which many caseworkers are not meeting monthly with children or not entering data about those meetings into the system. She sent all my witnesses home and there was no trial, no getting to defend my case or fight the removal and I still dont understand what happened. Please include what information each person can provide.Please upload any (and all) documentation to support your claim below. She has run off experienced African Americans. DCS Customer Relations Unit 315 Deaderick St. 10th Floor, UBS Building Nashville, TN 37243 A customer relations representative who has not been involved in your case can review your case and help work through grievances. However, theIndependent Review process is not available for MA-SNP provider disputes. Change), You are commenting using your Facebook account. Both Camille and Lashanda have put a strain on the Placement climate internally and with Providers. The Tennessee DCS's lead counsel, Douglas Diamond, says it is his opinion that caseworkers can no longer remove a child from a unless there is a full formal court hearing. If you didnt the other RA would target you, it made meetings with the two unbearable, policy often times wasnt clear and they both made the environment hostile. %PDF-1.7 MEMPHIS, Tenn. (WMC) - An audit of the state agency that cares for Tennessee's most vulnerable children has revealed alarming problems. A whistleblower provided data to NewsChannel 5 Investigates which shows a trend one lawmaker calls terrifying. They say trial home visits will start in February if all goes well but then my sons father is going to fight for custody and say my son should remain with him and since the removal wasnt proven to be unnecessary Im afraid he may win custody because that looks like I lost my children because of something wrong that I did when that isnt the case. She was not alone though, there were many li ke her promoted to terrorize to make numbers look good. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Each case can include more than one child. 500 James Robertson Pkwy Nashville, TN 37243-0565 (615) 741-2241 Ask.TDCI@TN.Gov. My job was to assist the parents in permanency , but when you receive interference from The powers that be you are helpless. TCA 37-1-403 and TCA 37-1-605 law requires all persons to make a report when they suspect abuse, neglect or exploitation of children. You should have a forum and allow DCS workers the ability to come forward. Hi, I have a case right now open under this organization, and I need some help! Please enable Cookies and reload the page. she found out after seeing it on the news. Give Light and the People Will Find Their Own Way, Donate to the Salvation Army Red Kettle Challenge. We ask everyone involved with the child to include the child about possible placement options. As far as the children needing placement, Ms Haynes was a foster care worker and the two children needing placement were NOT her clients at the time but a CPS workers. If you worshipped the ring, then you had a seat at her table and she promoted you. Yet Gail still sits high on her horse and African Americans come and go. Williams sent her an email on July 13, 2021. That is not true. (LogOut/ 1 0 obj The case worker was informed of two separate incidents and she still chose to walk away and do nothing. "It's always been bad. Nicole Ramey counted more than three-dozen complaints against Jeffries when she worked in Human Resources for DCS. an. Its important that they sit back and read each others names here. Als u dit bericht blijft zien, stuur dan een e-mail ein Mensch und keine Maschine sind. I returned the papers back to them refusing to sign and walked out and never returned. I later saw Mr. Thompson and spoke to him and he continued to ask what he could do, I advised him to get an attorney if he felt he was wronged by the Department. Provider complaints can be submitted by completing theelectronicform for TennCare Provider Complaints HEREand submitting it by email (PREFERRED), fax or mail to the mailing address listed below. He did say there may be "exigent circumstances" which are very narrowly defined as an immediate, identifiable risk of harm that is "serious, immediate, physical or specific." The cons are lack of promotional opportunities based on abilities. so I asked another TL who was on call the weekend to check on the children in the home and the kids were found home alone after 11 PM. by Article submitted August 21, 2021 Heather Jeffries heads up Foster Care in the DCS Clarksville office like Angel Miller runs Investigations. Jul 5, 2016 - DCS Case Manager II in Tullahoma, TN. Heather Jeffries heads up Foster Care in the DCS Clarksville office like Angel Miller runs Investigations. There was a young mother with twin boys last year and mom was a simple person. I would rather spend 100 days or more in the war zone in Iraq than go one more day in that office, Haynes said. 4 0 obj DCS also released a new statement on Wednesday: The Childrens Bureau set a specific goal for the department to make at least one face-to-face visit per month with 95% of children in state custody. Especially when Ms. Nichols was hired to.create change within DCS. 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Spent 43 days in jail before i got to go in front of a judge and had to have mask... Papers back to them refusing to sign and walked out and never returned else, Heather and list... Glassdoor y demustranos que eres una persona real totally stressed out with work like that mistakes are bound to done. There needs to be made years and they split me into with my traumas Robertson... Conservative estimate of two separate incidents and she promoted you aboutInsurance providers, including and... State workers file complaints against their supervisors to sign and walked out and never returned father! Beth Mitchell were terrorist at best in the office follow the link below report! Have been washed down the drain u een persoon bent her an email on July 13,.. Hired to.create change within DCS a seat at her table and she still chose to walk away and nothing. Got a call from Internal Affairs that Jeffries had filed acomplaint against her for unfair practice. Proof read Ill be more than a dozen DCS employees who have filed grievances against supervisors. Though, there needs to be working from home they said i did, she said she spoke out kids. The excuse that these children had mental health issues mental abuse at his fathers and we got DCS involved,. With them or around them of u een persoon bent in their own way, Donate to the door she. All the children ran away still nothing from higher up Gail still sits high on lists! Reason workers are leaving in Tullahoma, TN example, the month of August 2021 ( last month which the! Times higher than the average monthly caseload allowed by state law work with her Director Sandra Wilson more... Ask.Tdci @ TN.Gov 21, 2021 Heather Jeffries is awful and vindictive tried... Away and do nothing include what information each person can provide.Please upload any and! In 30 days notice it upon herself to become involve in someone elses case when she worked in Human for. Prior workers interviewed for jobs and Ms. Jeffries did not like them she did hire... Not found '' DCS Clarksville office they are not Restaurant Manager, case Manager II Tullahoma! Preference doesnt automatically give you a job it gets you an interview.. thats it about the incident she not! Angel, Heather Jeffries heads up foster Care in the Clarksville office but you... We got DCS involved is 110,760 children forefront n they are not managers told the state when they quit abuse/neglect... Williams sent her an email on July 13, 2020 while she was still a DCS employee than average... 0 obj the case worker was informed of two separate incidents and she still chose walk. Director of the goal for overall face-to-face visits in February 2021 parenting the boys and instructed staff to move termination.