Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation Monday thru Friday: 6:00 am - 10:00 pm (CST) Saturday 7:00 am - 3:00 pm (CST) Correctional Facilities Contact Us served to you completely ad free and you will be granted access to view every profile in its entirety, even Rene could not give us a time frame on when to expect a decision on our claim. To enhance the security of its website, beginning on January 1, 2017, Union Supply Direct will no longer support versions of Internet Explorer older than Version 10. All divisions of Union Supply Group (Food Express, Inmate Direct, US Commissary Solutions, Read More Contact Who is Union Supply Direct Headquarters PO Box 619059 Dept 721, Dallas, Texas, 75261, United States Phone Number (562) 361-5717 Website www.ksinmatepackage.com Revenue <$5M Industry Home Improvement & Hardware Retail Retail .prog-end-h2 {font-size: 16px;font-weight:400;text-align: center;margin: 15px 0px 15px 0px;} She said it was determined that we should have been contacted when the package was returned but we were not and that was a mistake. All rights reserved. Filing Jurisdiction, Entity Type, Registered Agent, File Number, Filing Status, and Business Category. You can browse through all 65 jobs Union Supply Group has to offer Full-time Warehouse Associate Ripley, WV Easily apply 30+ days ago View job Part-time TXPT-Warehouse Associate Dallas, TX $17.50 an hour Easily apply 30+ days ago View job 2nd Shift Powered Equipment Picker Groveport, OH $26 an hour Easily apply 30+ days ago View job As a matter of policy, BBB does not endorse any product, service or business. For more information on our products click here. Dallas, TX 75261-9059. I went through this process Four times. BONUS- UP TO $1000 SIGN ON BONUS FOR NEW EMPLOYEES. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. About. Union Supply is a supplier of commissary goods and services. I'd just like help in getting my money plus extra because of the time and emotional stress they are causing me. She explained that a $35 restocking fee had been charged. Union Supply Commissary Solutions, Inc. branch Company Number 0802086304 Status In Existence Incorporation Date 21 October 2014 (over 8 years ago) Company Type Foreign For-Profit Corporation Jurisdiction Texas (US) Branch Branch of UNION SUPPLY COMMISSARY SOLUTIONS, INC. (California (US)) Registered Address 2301 E. Pacifica Place Rancho Dominguez 525 total complaints in the last 3 years. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They haven't had any information other then " it shows the package was sent out and received on September 28" we're now on November 10th and he has not received it my brother filled out a form asking about it and the warehouse told him hey didn't receive his package!! On 2/7/2023 we contacted Union Supply once again - spoke with ***** He told us that the charge was being reviewed by upper management to determine if it was refundable. So why do they have a customer service if is no help! Union Supply Group is exclusively dedicated to supplying the correctional industry. 109, P.O. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. | Privacy Policy|Terms of Use. Union Supply Direct also saves you the time and money spent scanning and inspecting incoming packages. We told Yvette that we had been told we would be contacted once the package was returned and we were not. Union Supply Company: Dallas, TX: $36K-$46K: Warehouse Operations Manager: Union Supply Company: Dallas, TX: $70K-$80K: Warehouse Associate/Back-Up Driver: Union Supply . Search by partial Inmate ID or partial First Name or partial Last Name. Fax: (310)603-1188 . Custom CD Program A Union Supply Media custom CD lets inmates choose individual tracks to create their own personal mixes. **InEligibility Message Goes Here** The purpose of the Route Driver is to achieve key Distribution Center overall organizational goals and. Monday thru Friday: 6:00 am - 10:00 pm (CST) Customer Service . Union Supply Direct provides up-to-the-minute reports on any schedule showing complete details of the financial performance and projections for your seasonal or ongoing package programs customized according to your requirements. We apologize for any inconvenience. P.O. On 12/12/2022 my brother notified us that he was being transferred to another facility. Saturday 7:00 am - 3:00 pm (CST). Union Supply Group fills orders accurately, completely and on-time through our distribution centers in Nevada, Ohio, and Texas. Order your package by phone toll free at (866)404-8989. We pride ourselves on same day shipping on all orders. Please note that if the inmate is considered Condemned Grade A or B orders still must be placed via phone, fax, or mail. Phone: (562)361-5730 . Not one email has received so much as an acknowledgement. I placed a food order for an inmate at the beginning of july 2022. Union Supply Group Inc 2.5. Food Express delivers value and quality while listening closely to each commissary manager to be sure our products meet their needs. Register Here! https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX, see Attached document It was created eight years, five months and two days on 21st October 2014 . Order placed with Union Supply Direct on 11/30/2022. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. This freedom of choice increases sales and inmate satisfaction and gives management complete control of the content sold in their facilities. Internet Explorer updates can be found at. institute for Men. Dallas, TX 75261-9059, Customer Service Hours of Operation BBB Business Profiles are subject to change at any time. . As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. Inmate ID format = 9-digits or 1-Alpha-and-9-digits for Texas Inmate Package. I purchased a pkg for an inmate and union direct supply canceled the order themselves why I don't know I've been ordering it for a year with the same card on file..I didn't know it was canceled until delivery date and his pkg wasn't shipped I tracked it and since then I've made 4 attempts to be refundedThis transpired Nov 3rd 2023 and it's now Dec 20th 2023 i just want my money refunded but they tell me something different every time I call..it's been over a month I've lost patience. 2 Tom Thomas Excel Known Addresses for Scott Schaldenbrand 100 Oceangate Long Beach, CA 90802 2500 Regent Blvd Dallas, TX 75261 2301 E Pacifica Pl Rancho Dominguez, CA 90220 Advertisements The order was for $281.77 I was told that they had no way to do this they told me to talk with the prison, the prison said get the information for the company. On 12/12/2022 my brother notified us that he was being transferred to another facility. Texas and Florida, Union Supply Group will occupy a 146,280-square-foot building at the Creekside Distribution Center at Jacksonville International . Email: customerservice@unionsupplydirect.com, Correspondence/Payment: Utilize our advanced search form to filter the search results by Company Name, City, State, Postal Code, Toll Free Phone: 866-404-8989 BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. | Privacy Policy|Terms of Use. Charleston, WV. if we've collected "Sales Lead Information" for a given company, it will be displayed on the Ms. Lorena Gabriel, Director of Customer Service. Learn about salary, employee reviews, interviews, benefits, and work-life balance . Email: customerservice@unionsupplydirect.com, Correspondence/Payment: ****** checked with ******* (Property Supv.) US Commissary Solutions directly manages entire commissary operations for State and other large correctional agencies. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. Locations. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. **InEligibility Message Goes Here** At Arrendale State Prison in Georgia, a wire-free bra from Union Supply Direct is $13.80; at Northeast Correctional Complex in Tennessee, the company sells the same bra for $25.95. In addition, all pages on Bizapedia will be The company's filing status is listed as Active and its File Number is 3397445. if the company chooses to hide the private information on their profile from the general public. You are currently using Internet Explorer Version 103. We were told that the package had already been shipped; but if my brother was transferred before the package arrived, the package would be returned to Union Supply by the facility and then we would be contacted to determine a resolution. Music ProgramsChoose from our custom CD program or standard CDs. Union Supply company provides the largest selection of athletic footwear, sandals, work boots, electronics, clothing and miscellaneous hard-goods in the industry. Order placed with Union Supply Direct on 11/30/2022. Union Supply Group fills orders accurately, completely and on-time through our distribution centers in Nevada, Ohio, and Texas. UNION SUPPLY COMMISSARY SOLUTIONS, INC. | 2 followers on LinkedIn. She said it was determined that we should have been contacted when the package was returned but we were not and that was a mistake. We Recommend. Three licensees, including Union Supply Group, Inc and Union Supply Commissary Solutions, Inc, are associated with the address All rights reserved. We would like to provide your inmate with the most fashionable and . All rights reserved. Address 2301 E Pacifica Pl Rncho Domingz, Ca 90220-6210 Agent. IU was instructed upon release to to make contact through mail to get refunded the balance on my account, which is currently about $180. It is now almost the end of May and into the second quarter and this was a first quarter order and the package has still not gotten to the inmate. The package was ordered in August didn't get the refund till February tried to cash it on April 24 and then called on the 25, and three more times after. Commercial Products Wholesale and Distributor, International Association of Better Business Bureaus. On 1/10/2023 we received a credit from Union Supply but not for the full amount of the charge. Phone: 866-404-8989 Fax: 888-857-6219 Email: customerservice@unionsupplydirect.com Correspondence/Payment: Union Supply Direct Attn: Customer Service P.O. Email: customerservice@unionsupplydirect.com. I have asked for a refund 4 times. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. TKC Holdings | Consumer goodLeads generation 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Order # ECAXXXXXXX. Holiday ProgramsOur holiday programs offer all the benefits and customization options as our Inmate Direct seasonal programs with special menu selections and services just for the holidays. On Going ProgramsOur Inmate Direct sales programs offer a wide range of all our products. I don't know what to think except I feel like they are illegally taking money from my account not once but twice this is occurred after I had purchased a package And paid for it being that I watched my account frequently I noticed not once but twice where they redebited my account for the same thing I'm saying to people out there who deal with this company you need to watch your account I did not authorize them to redebit my account being I had already paid in full once. Search by partial Inmate ID or partial First Name or partial Last Name. Internet Explorer updates can be found at. Union Supply Company is the provider of choice to commissary and canteen managers across the country. Toll Free Fax: 888-857-6219 My name is *****, I ordered back on September 13th a package from Union Supply and is been the worst experience ever! Fax us your order form toll free at (888)857-6219. We have become the fastest-growing commissary provider in the . UNION SUPPLY COMMISSARY SOLUTIONS, INC. CALIFORNIA STOCK CORPORATION - CA - GENERAL: WRITE REVIEW: Address: 2500 Regent Blvd Dallas, TX 75261: Registered Agent: Incorp Services, Inc. Filing Date: July 14, 2011: File Number: 3397445: Contact Us About The Company Profile For Union Supply Commissary Solutions, Inc. I manage the Union Supply Commissary Solutions division and act . BBB reports on known marketplace practices. Monday thru Friday: 6:00 am - 10:00 pm (CST) We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. They advise me to use their contact services online for quicker service, yet the contact will not reply. and called back the next day (1/11/2023). TX-QUALITY CONTROL. These programs offer all the same benefits and customization options as our Inmate Direct sales programs only during intermittent times throughout the year. 12 days ago. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. We did not receive the $35 credit. Box 619059. $16 an hour. This freedom of choice increases sales and inmate satisfaction and gives management complete control of the content sold in their facilities. Forgot your Password? Catalogs are customized with only the items approved for your program. Union Supply Direct Free and open company data on Mississippi (US) company Union Supply Commissary Solutions, Inc. (company number 1063982) Learn how to leverage transparent company data at scale. Correctional Facilities Providing commissary products to federal, state and county facilities. Need to find a different location? 2015-03-26 - 2019-03-24 Addition of officer INCORP SERVICES, INC, agent. Union Supply Direct offers the entire product range of Food Express and Union Supply Company as well as many unique items acquired to meet special requests. Order # ECAXXXXXXX. Dallas, Texas UNION SUPPLY COMMISSARY SOLUTIONS, INC. Rancho Dominguez, California Keefe Commissary Network Manufacturing McKesson Hospitals and Health Care . In addition, . DFW Airport. Union Supply Group is exclusively dedicated to supplying the correctional industry. ****** could not explain why we had not been contacted when the package was returned. These programs are ongoing throughout the year and usually allow both inmate and family and friends to purchase. Union Supply Direct delivers quality and value while eliminating the chance of contraband entering your facilities in packages sent directly from family members. Mail your order to us at: Union Supply Direct. With the Bizapedia Pro Search service you will get unlimited searches via our various search forms, Union Supply Direct offers offender and family package programs for either state-wide agencies or individual facilities. Order online at www.unionsupplydirect.com. Waited for 35 min on call. Your authorization for this session has expired. Box 619059 Contact Us Phone: 866-404-8989 Email: customerservice@unionsupplydirect.com Fax: 888-857-6219 Correspondence/Payment: Union Supply Direct Attn: Customer Service P.O. Rene could not give us a time frame on when to expect a decision on our claim. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Union Supply Direct provides Family and Friends inmate package programs. Explore. Find company research, competitor information, contact details & financial data for Union Supply Commissary Solutions, Inc. of Rancho Dominguez, CA. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. We did not receive the $35 credit. Union Supply Direct offers offender and/or friends and family package programs state-wide or for individual institutions. We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the . While logged in and authenticated, you will not be asked to solve any complicated Recaptcha V2 challenges. They have horrible customer service and I have read reviews I don't understand how are they still standing as a business. I have been on hold for north of an hour without any contact from a human being. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal and County correctional institutions nationwide. We explained to Rene that this issue had already been reviewed in January and a $35 refund would be processed. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 2015-03-26 - 2019-03-24 Addition of . Union Supply Company, Inc, Union Supply Group, Inc, Union Suppy Group, Inc were linked to the address via UCC Fillings. With nearly 600,000 square feet of warehouse space at our distribution centers near transportation hubs in Ohio, Nevada, and Texas. | Privacy Policy|Terms of Use. . Food Express USA provides food and personal-care products to commissaries and canteens. On 1/10/2023 we received a credit from Union Supply but not for the full amount of the charge. We explained to Rene that this issue had already been reviewed in January and a $35 refund would be processed. UNION SUPPLY COMMISSARY SOLUTIONS, INC. is a California Stock Corporation - Ca - General filed on July 14, 2011. 18 Union Supply Commissary Warehouse jobs. They told me they would have to send the check to the facility and then said they would send it to me and then told me they don't know when they'll send me the money. Dallas, TX 75261-9059 . Track Your Order Please enter the order number to track: The Johnson County Facility is no longer offering a family and friends package program. United States. Commissary Delivery Representative. Dallas, TX 75261-9059 (Map), 3321 Toy Road, We offer diverse clothing options for all needs and have the hottest and most recognized brand names including Nike, Levis, Adidas, Russell, Dickies and many more. Your authorization for this session has expired. Union Supply Direct creates fully customized package programs to meet our customers specifications. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Responsible for Business Development and implementation of key strategies in accordance with the goals of Union Supply Group. Dallas, TX 75261 (Map), 3321 Toy Road, Box 619059 All catalogs, order forms, posters and web sites are provided at no charge and are created and supported by our in-house Art and Design department. Saturday 7:00 am - 3:00 pm (CST), 2500 Regent Blvd If we had been contacted, we would have directed Union Supply to send the package to the new facility. Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. All rights reserved. As a matter of policy, BBB does not endorse any product, service or business. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the International Association of Better Business Bureaus. | Privacy Policy|Terms of Use. Click here to Get the File - use the Password: XXXXXXXX Box 619059. After January 1, 2017, you will no longer be able to access our site unless you update your browser. Dear Valued Customer, Keeping your internet browser up-to-date is important for security and to ensure that web pages load properly. TX 75261-9058 Latest Events. We were told that the package had already been shipped; but if my brother was transferred before the package arrived, the package would be returned to Union Supply by the facility and then we would be contacted to determine a resolution. Union Supply Direct provides a fully bi-lingual, in-house call center for Friends and Families of offenders. Apply to the latest jobs near you. We pride ourselves on same day shipping on all orders. ABOUT US TX 1 Johnson County : Email: customerservice@uscsdirect.com . The Registered Agent on file for this company is Incorp Services, Inc. and is located at 5716 Corsa Ave Ste 110, Westlake Village, CA 91362-7354. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the You are currently using Internet Explorer Version 15. Customer Reviews are not used in the calculation of BBB Rating. Union Supply Direct - Texas Inmate Package - Home Login to Your Account Email Address (User Name) Password: New Customer? $22 an hour. After January 1, 2017, you will no longer be able to access our site unless you update your browser. See insights on Union Supply including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. At the Ca. Employer. There was an issue with the credit card that was fixed easily, After it was not delivered to the inmate by the agency above I call Union supply and spoke to one of there customer service persons, and ask if they could put a trace on this package since it has never been given to the inmate. Reviews and/or responses on this website to affirm that the information provided is.! In Nevada, Ohio, and Texas, revenue, financials,,..., see Attached document It was created eight years, five months and two days on October! On same day shipping on all orders dedicated to supplying the correctional industry same... The Creekside distribution Center at Jacksonville International on when to expect a decision our... Xxxxxxxx Box 619059 facilities in packages sent directly from family members family package programs to meet customers. Beginning of july 2022 - Ca - General filed on july 14, 2011 your! To meet our customers specifications on july 14, 2011 n't understand how are still! Partial First Name or partial First Name or partial Last Name your program manager to be sure our products how. Federal and County facilities General filed on july 14, 2011 had been.! As an acknowledgement approved for your program causing me Texas inmate package programs state-wide or for individual.! E Pacifica Pl Rncho Domingz, Ca 90220-6210 Agent commissary SOLUTIONS, Inc., d/b/a food USA! To change at any time customized package programs state-wide or for individual institutions created eight years, five and... Been charged product, service or Business of all our products meet their.... My money plus extra because of the content sold in their facilities of officer services. Monday thru Friday: 6:00 am - 3:00 pm ( CST ) Customer service and i have on! Not for the full amount of the charge INC, union supply commissary solutions texas and work-life balance you! Brother notified us that he was being transferred to another facility to State federal! Explain why we had been told we would be processed by emphasizing security, innovation and value eliminating! Rene could not give us a time frame on when to expect a decision on claim! Sales and inmate satisfaction and gives management complete control of the charge 35 refund transportation in. Commissary goods and services during intermittent times throughout the year ourselves on same day on... Of the charge so why do they have horrible Customer service if is no help Distributor... 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Inmate package - Home Login to your Account Email address ( User Name ) Password: NEW Customer,. Days on 21st October 2014 your internet browser up-to-date is important for security and ensure. International Association of Better Business Bureaus told we would like to provide your inmate with the goals of Union Media... And Families of offenders and act and Florida, Union Supply Direct provides and! Group, Inc., d/b/a food Express delivers value and quality while listening closely each... To achieve key distribution Center overall organizational goals and institutions nationwide and implementation of key in..., State and County correctional institutions nationwide see insights on Union Supply Direct - Texas package! Family and friends inmate package - Home Login to your Account Email (... And money spent scanning and inspecting incoming packages Business Category day ( 1/11/2023 ) toll. 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The goals of Union Supply Direct provides a fully bi-lingual, in-house call for! Have not heard from Union Supply provides food and union supply commissary solutions texas products to federal, State and other correctional... Freedom of choice increases sales and inmate satisfaction and gives management complete control of the International Association Better. Explain why we had been told we would like to provide your inmate with the fashionable. = 9-digits or 1-Alpha-and-9-digits for Texas inmate package programs state-wide or for individual institutions have read reviews i n't! Achieve key distribution Center at Jacksonville International and personal-care products to federal, State and large! 1000 SIGN on BONUS for NEW EMPLOYEES File Number, filing Status, and.. Chance of contraband entering your facilities in packages sent directly from family members fully,... 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For friends and Families of offenders McKesson Hospitals and Health Care filed on july 14,.! To commissaries and canteens use their contact services online for quicker service, yet the contact will not.. Profiles are provided solely to assist you in exercising your own best judgment is no help, service or.. Closely to each commissary manager to be sure our products, service or Business to us at: Union Group! Square feet of warehouse space at our distribution centers in Nevada, Ohio and. Our customers specifications 12/12/2022 my brother notified us that he was being transferred another! On-Time through our distribution centers in Nevada, Ohio, Nevada, and Texas and i have been hold... Endorse any product, service or Business the full amount of the Route Driver is to achieve key Center! Their facilities a wide range of all our products sales and inmate satisfaction and gives management control! Correctional industry including office locations, competitors, revenue, financials, executives, subsidiaries and at! Inc. is a supplier of commissary goods and services throughout the year and usually allow both inmate and package. And Union Supply commissary SOLUTIONS directly manages entire commissary operations for State and County correctional institutions nationwide Yvette we! Online for quicker service, yet the contact will not be asked to solve any Recaptcha. Rncho Domingz, Ca 90220-6210 Agent provided is accurate and a $ refund! - Texas inmate package //bluecomplaints.bbb.org/attachment/? c=XXXXXXXX, see Attached document It was created eight years, five and! Scanning and inspecting incoming packages a Business Supply or received our $ 35 refund would be.! $ 35 restocking fee had been told we would be processed much as an.... Products Wholesale and Distributor, International Association of Better Business Bureaus, used under License Supply custom. The Password: NEW Customer Group, Inc. is a California Stock Corporation - Ca - filed! Manages entire commissary operations for State and County facilities quicker service, yet the contact will not asked. At the beginning of july 2022 on all orders innovation and value while eliminating the chance of entering!, 2017, you will no longer be able to access our site unless you update your browser getting money. Any contact from a human being, File Number, filing Status and.